Influence of Cultural Dimensions on Intercultural Communication Styles: Ethnicity in a Moderating Role

Abstract

In a culturally varied context where managing and coordinating communication with people from various backgrounds is the greatest challenge, effective intercultural communication is even more important. It is critical for professionals and practitioners to comprehend the nuances and complexity of communication and develop competencies in this area. As a result, the importance of intercultural communication styles cannot be more emphasised, as it is a critical component of the current global and dynamic phenomenon in Malaysian workplaces. However, studies in this field are scarce, particularly in a multicultural country like Malaysia. The interaction between the determinants of cultural dimensions on intercultural communication styles variables among employees in Malaysian workplaces from various cultures and social demography is investigated in this study. The data analysis will be undertaken using SMART-PLS for generating the structural equation modelling employing data obtained from 400 practitioners via a self-administered survey questionnaire. The probability sampling technique of simple random sampling will be used for data analysis. The findings will provide insight into industry expectations and the professional skills needed to equip them for careers in typical culturally diverse situations. The findings will reveal if cultural dimension factors have a direct and statistically significant impact on intercultural communication styles. Theoretical and practical significance on the stakeholders is discussed.

The Differences in Ethnic and Gender on Communication Styles among Public University Students in Klang Valley, Malaysia

“…The lack of significant differences in the styles of being friendly, impressionleaving, and relaxed suggests that Malaysians generally see themselves as embodying these traits. Malays, in particular, tend to be more relaxed, seeking environments that promote peace, harmony, kindness, flexibility, and mutual respect (Balakrishnan, 2022) The study's analysis suggests that similarities in communication styles between genders are more prevalent than differences, possibly because both genders share similar communication styles. The six styles with no significant gender difference reveal that both genders see themselves as friendly, impression-leaving, relaxed, argumentative, attentive, and animated.…”

Culture and Communication Styles: Collectivism vs Individualism Cultural Orientations from Malaysian Perspectives

“…In cultures that lean towards individualism, personal power often drives a selffocused perspective and induces a sense of happiness. Despite the weak correlation, we must note that Asian societies typically favor socialized power, encouraging altruistic behaviors (Xiao et al, 2022), and preferring indirect communication while avoiding confrontations, and understanding nonverbal cues (Balakrishnan, 2022). This might contribute to the relatively low correlations as compared to Western societies, where talkativeness and dominance are more common (Yuan et al, 2019).…”

Term Standardisation With LDA Model To Detect Service Disruption Events Using English And Manglish Tweets

“…For this study, Latent Dirichlet Allocation (LDA) was used to detect the disruption in Malaysia's rapid transit service based on English and Manglish tweets. As Malaysia is a multicultural and multilingual country [18] and the Malay language uses English letters, Manglish, which is a combination of Malay and English words, is popular. However, multilingual tweets pose several issues.…”