“…In other words, there is a higher likelihood that highly reputable organizations will not only sell their products faster than the less reputable ones, but will be able to do so at a higher price than their less reputable counterparts (Chibuike, 2011). Babić-Hodović et al (2011) furthermore conclude that the influence of a bank's corporate reputation on consumer perception of value is positive and significant. This means that banks should necessarily keep in mind not only perceived value as such, but also corporate reputation, its management, and also permanent improvements.…”
Background and Purpose: An increasing number of insurance companies and the intensity of competition in this field require research on customer perceptions of the components of insurance services and insurance company. The objective of this study was to examine the conceptual model and to study the relationships between customer perceptions of the innovation, reputation, adequacy of premium, and adequacy of information about the coverage of insurance services. Design/Methodology/Approach: The research model was tested with structural equation modelling (SEM) with a sample of 200 Slovenian users of insurance services.
Results:The results indicated that higher perceived innovation of insurance company was associated with higher perceived reputation of insurance company. In addition, higher perceived reputation of insurance company was associated with higher perceived adequacy of information about the coverage and the premium for insurance services. The study also found that higher perceived adequacy of premium was associated with higher perceived adequacy of information about the coverage of insurance services.
Conclusion:The original contribution of this article is also the highlighting of relationship between perceived reputation of insurance company, perceived adequacy of information about the insurance premium and perceived adequacy of information about the coverage of insurance services.
“…In other words, there is a higher likelihood that highly reputable organizations will not only sell their products faster than the less reputable ones, but will be able to do so at a higher price than their less reputable counterparts (Chibuike, 2011). Babić-Hodović et al (2011) furthermore conclude that the influence of a bank's corporate reputation on consumer perception of value is positive and significant. This means that banks should necessarily keep in mind not only perceived value as such, but also corporate reputation, its management, and also permanent improvements.…”
Background and Purpose: An increasing number of insurance companies and the intensity of competition in this field require research on customer perceptions of the components of insurance services and insurance company. The objective of this study was to examine the conceptual model and to study the relationships between customer perceptions of the innovation, reputation, adequacy of premium, and adequacy of information about the coverage of insurance services. Design/Methodology/Approach: The research model was tested with structural equation modelling (SEM) with a sample of 200 Slovenian users of insurance services.
Results:The results indicated that higher perceived innovation of insurance company was associated with higher perceived reputation of insurance company. In addition, higher perceived reputation of insurance company was associated with higher perceived adequacy of information about the coverage and the premium for insurance services. The study also found that higher perceived adequacy of premium was associated with higher perceived adequacy of information about the coverage of insurance services.
Conclusion:The original contribution of this article is also the highlighting of relationship between perceived reputation of insurance company, perceived adequacy of information about the insurance premium and perceived adequacy of information about the coverage of insurance services.
“…When a partner meets the positive expectations of the other party due to its corporate reputation, it reduces the perceived relational risk, generating trust that the partner will not act opportunistically. Corporate reputation has recently become of significant interest for financiers [67], as it is a vital intangible resource that empowers firms to establish client connections [68,69]. Corporate reputation influences whether clients choose to purchase services when they cannot survey the quality before buying, thus it is vital for companies with overwhelmingly intangible assets [70,71].…”
The worldwide machine tool market is anticipated to reach a value of USD 68.9 billion by 2021, from USD 65.6 billion in 2020. This projection is based on the progressive production drop within the car industry, which is the largest customer of machine devices, and supply chain disruption. The machine tool industry in Taiwan faces a severe challenge and has been unobtrusively experiencing an inner reshuffling and innovative transformation. The developing strategic alliances reflect a basic endeavor by numerous firms to improve their specialized capabilities. This study applied the DEMATEL, a suitable method for gathering group knowledge to form a structural model and visualize the casual relationship between subsystems through a casual diagram, revealing that the causal relationships between measurement criteria and the proposed model can provide a viable assessment of the alliance with satisfactory criteria that fit the decision-makers requirements, especially when the assessment criteria are various and interrelated. Financial resources were the strongest factor within the strategic behavior dimension (D1), whereas the minimize manufacturing cost was the foremost basic determinant in the cost perspective (D2). The specialists also demonstrated that obtaining dominant technology was a determinative component within organizational learning (D3). This paper offers proposals for government authorities to plan a machine tools industry strategy for Taiwan and for companies to formulate business directions for long-run advancement.
“…Corporate reputation has recently become a topic of considerable interest for the financial business Babić-Hodović et al 2011;Chen and Hogg 2010;Kotha et al 2001). Corporate reputation is an important intangible asset that enables firms to establish customer relationships (Mitra, 2011;Ou et al, 2006;Ohtsuki and Iwasa, 2004).…”
With COVID-19 making headlines around the world, it is normal to feel uncertain about many aspects of life right now, including family financial planning and wealth management. With the increase in family wealth and the size of organizations, there is a comparable increase in their assets. There is considerable demand for professionals to manage these assets and coordinate investment activities in order to maintain growth. The issue arises of how to increase a wealth management bank’s competitive advantages by segmenting a set of the selection criteria for a wealth management bank to effectively manage personal wealth. The results showed that the management’s learning and growth perspective was the most important causal dimension of wealth management bank selection. This paper also draws on the research results for managerial practice implications.
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