Influence of 3PL service offerings on client performance in India

Rajesh, R.; Pugazhendhi, S.; Ganesh, K.; Muralidharan, C.; Sathiamoorthy, R.

doi:10.1016/j.tre.2010.09.008

Cited by 46 publications

(26 citation statements)

References 61 publications

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“…While details of general, non-green logistics service offerings have been thoroughly described in literature (see for example [6,46,70]), environmental aspects of the logistics service offering are rarely, if ever, explicitly mentioned in the literature. In those rare cases that environmental issues are pointed out in relation to the service offering or requirement, they are treated in very general terms (see for example [28,44,53,66]).…”

Section: Introductionmentioning

confidence: 99%

Environmental practices as offerings and requirements on the logistics market

Martinsen

Huge‐Brodin

2014

Logist. Res.

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Section: Introductionmentioning

confidence: 99%

Environmental practices as offerings and requirements on the logistics market

Martinsen

Huge‐Brodin

2014

Logist. Res.

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“…Environmental activities are activities that can be part of green offerings from LSPs, demands INTRODUCTION from shippers or they can be performed jointly in relationships between these supply chain actors. In relation to this, details of general logistics service offerings have been thoroughly described in literature (see for example Berglund, 1997;Rajesh et al, 2011;Yu et al, 2010). The literature reviews of Rajesh et al (2011) and Yu et al (2010) will here provide the examples of general service offerings.…”

Section: Environmental Activities In Supply Chain Relationshipsmentioning

confidence: 99%

“…In relation to this, details of general logistics service offerings have been thoroughly described in literature (see for example Berglund, 1997;Rajesh et al, 2011;Yu et al, 2010). The literature reviews of Rajesh et al (2011) and Yu et al (2010) will here provide the examples of general service offerings. Even though not all of the service offerings are mentioned, the following list gives an idea of the various categories that a logistics service offering can include -Transportation -Carrier selection -Freight forwarding -Freight consolidation -Multimodal transportation -Full truck load transportation -Distribution -Reverse logistics -Logistics coordination -Warehousing -Inventory management -Product assembly and kitting -Customs clearing -Packaging / Labelling -Import / export management -Order processing -Vendor management -Rate negotiation -Marketing services -Logistics information and IT solution…”

Section: Environmental Activities In Supply Chain Relationshipsmentioning

confidence: 99%

“…The difference between the logistics market compared to the transports market is that on the logistics market, supply and demand can, but do not necessarily, include other services than transports. These can be services such as freight consolidation, warehousing, reverse logistics, inventory management, import/export management and packaging (Rajesh et al, 2011;Yu et al, 2010) to name a few. The transport market, on the other hand, is limited to merely transport services.…”

Section: Relationships Between Lsps and Shippersmentioning

confidence: 99%

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Towards greener supply chains: Inclusion of environmental activities in relationships between logistics service providers and shippers

Martinsen¹

2013

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It is well-recognised that companies are under pressure to take responsibility for the environmental impact of their operations. Logistics service providers (LSPs), who through their transport and logistics operations have a large negative impact on the environment, are one type of supply chain actor that is under such pressure. However, in order for LSPs to be able to lower their environmental impact sufficiently, their customers, the shippers, also need to take responsibility. This thesis takes its starting point in the relationships between LSPs and shippers and argues that in order for LSPs' environmental activities to reach their full potential, the shippers must be included in the activities.The purpose of this thesis is to describe and explain how supply chain actors, with a specific focus on logistics service providers and shippers, can include environmental activities in their relationships with each other. This comprises identifying those environmental activities that are relevant for relationships between LSPs and shippers, as well as describing the extent to which environmental activities are included in such relationships. By means of the theoretical perspective of power between supply chain actors, the thesis also sets out to further understand how power balances between LSPs and shippers can influence the extent to which they include environmental activities in their relationships with each other. Finally, the use of the theoretical perspective of coordination aims, through the analysis of coordination mechanisms, to shed light on how environmental activities are included in LSP-shipper relationships.The research in this thesis has mainly descriptive and explanatory aims, although due to the novelty of research into LSP-shipper relationships in an environmental context, the research process as such is mainly exploratory. Following an abductive approach, the insights from literature are combined with empirical data from two cases studies, a homepage scan, a survey and a study of city logistics projects. Most of the applied research methods take a dual perspective of relationships between supply chain actors and thus include both LSPs and shippers.One conclusion from the research conducted for this thesis comprises the identification of environmental activities as well as a suggestion for a classification based on the activities' role in the business between LSPs and shippers. With a starting point in the identified activities, a comparison of a market perspective and a relationship perspective of environmental activities in LSP-shipper relationships indicates that LSPs are able to fulfil the requirements set by shippers and that shippers' requirement thus are met. The research does, however, point to a passiveness among LSPs in their relationships with shippers, who in turn would like the LSPs to be more proactive.Further, based on an analysis of power balances in LSP-shipper relationships, it is suggested that in an LSP-shipper relationship in which the shipper has a power advantage, the s...

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“…Many organizations outsource entire or some parts of the logistics activities leading to the emergence of third party logistics service providers (3PLs) (Langley et al, 2003;Hong et al, 2004). Outsourcing logistics services to 3PLs can improve the performance of the customer organizations (Handfield and Nichols, 1999;Leuschner et al, 2014) and the portfolio of services provided by 3PLs do have an impact on the performance of the clients using the 3PL services (Rajesh et al, 2011). But, there has been reports of less than successful partnerships with 3PLs due to expectation mismatch, poor contracting etc (Ackerman, 1996;Greco, 1997).…”

Section: Introductionmentioning

confidence: 99%

Interrelationships of risks faced by third party logistics service providers: A DEMATEL based approach

Govindan

Chaudhuri

2016

Transportation Research Part E: Logistics and Transportation Re

179

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Influence of 3PL service offerings on client performance in India

Cited by 46 publications

References 61 publications

Environmental practices as offerings and requirements on the logistics market

Environmental practices as offerings and requirements on the logistics market

Towards greener supply chains: Inclusion of environmental activities in relationships between logistics service providers and shippers

Interrelationships of risks faced by third party logistics service providers: A DEMATEL based approach

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