Influence Attempts in Organizational Conflict

This investigation combined qualitative and quantitative analyses to examine African American and European American women's perceptions of workplace conflict. Findings indicated that European American women are seen by others as more conflict avoidant than African American women. Professional women of both races see themselves and others of their own race as choosing to reduce conflict in the workplace. However, this perception is not shared by those of the other race. Further, some evidence suggests that African American professional women see directness as a means of conflict reduction, whereas European American professional women believe less direct approaches reduce workplace conflict.

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Exploring Superior-Subordinate Communication From the Perspectives of African American and Latino American Subordinates

Gates

2021

Handbook of Research on Multidisciplinary Perspectives on Managerial and Leadership Psychology

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Utilizing phenomenology, this research presented the salient themes which emerged from interviews with 37 professionals who were African American and Latino American men and women from various organizations. Several themes surfaced from the interviews, but the most notable was that employees regarded supervisors as friends or non-friends/professionals. Employees who reported being friends with their bosses seemed to also report having more rewarding superior-subordinate interactions. These relationships with bosses sometimes created other opportunities for employees in their respective organizations, opening doors employees may not, otherwise, have been able to open. This study explored some of the advantages and disadvantages of reporting to various bosses, and it detailed a plethora of experiences along the way as they related to race and gender.

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Influence Attempts in Organizational Conflict

Cited by 3 publications

References 45 publications

Process, Organizational, Relational, and Personal Determinants of Managerial Compliance-gaining Communication Strategies

Process, Organizational, Relational, and Personal Determinants of Managerial Compliance-gaining Communication Strategies

African American and European American Women in the Workplace

Exploring Superior-Subordinate Communication From the Perspectives of African American and Latino American Subordinates

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