Industry Challenges for an Under-Skilled Workforce

Abstract

This study examined the challenges companies encounter attempting to fill job vacancies with applicants having the requisite skills. Of the 115 journals evaluated as part of the literature review, 64% of the documents identified issues related to workplace skills development deficiencies in industry and academia. Additional findings related to vocational training programs, training for youth, training content issues, and investments in skills training are evaluated. The literature review suggests both industry and academia struggle with developing and training students and the workforce with the new technology skills demanded in today's workplace. A research study, conducted in an industrial manufacturing company, was performed based on two data sets (defect quantities and repair hours). Each of the data sets consisted of production performance data collected during three time periods (pre-treatment, proximal treatment, and distal post-treatment). The Treatment consisted of the development of a training course focused on the assembly and installation of electrical harness assemblies into electronic equipment cabinets. Specific industrial assembly requirements and process outcomes were addressed in the curriculum design. The statistical analysis of the quantitative data indicated there was a statistically significant outcome associated with the proximal treatment of the repair hours data set. However, the applied treatment did not yield a statistically significant outcome for the distal post-treatment time period for the defect quantities and repair hours data sets. The findings and recommendations for future study, realized in this research study, identified multiple suggestions to improve treatment (training) outcomes.