Industry 4.0 technologies in tourism education: Nurturing students to think with technology

Bilotta, Eleonora; Bertacchini, Francesca; Gabriele, Lorella; Giglio, Simona; Pantano, Pietro; Romita, Tullio

doi:10.1016/j.jhlste.2020.100275

Cited by 63 publications

(50 citation statements)

References 34 publications

Supporting

Mentioning

Contrasting

Unclassified

Order By: Relevance

“…For this, the development, access, and use of ICTs is not only a key factor but is necessary [103]. In the tourism sector, an industry that has become a source of economic and social development in many territories [61,89], ICTs have generated new opportunities [104] but also the need for more trained professionals in this field who can exploit their full potential to the maximum [63].…”

Section: Discussionmentioning

confidence: 99%

“…The challenge for this sector does not lie in accepting the advantages of ICT and integrating them, those that do not do so are doomed to failure, but in doing so in such a way that it is exploited its full potential [62]. For this reason, one of the most important challenges facing this industry is related to ICT training for new generations of tourism professionals [63].…”

Section: Introductionmentioning

confidence: 99%

“…This has resulted in an industry in which its workers have been the least qualified academically compared to others [65]. However, in the evolution of tourism towards a crucial sector for the development of many countries [66][67][68], the specialization and training of its professionals have become a key factor that guarantees the competitiveness of destinations [63,69]. This is how, in the face of the professionalization and modernization of a sector in which the demand for qualified personnel is constantly growing, educational institutions have been developing study programs to satisfy this need [39,69,70].…”

Section: Introductionmentioning

confidence: 99%

“…This is how, in the face of the professionalization and modernization of a sector in which the demand for qualified personnel is constantly growing, educational institutions have been developing study programs to satisfy this need [39,69,70]. In these programs, skills and abilities related to ICT [71][72][73][74] are essential given the impact of these tools in the associated professional field [39,63,75]. In this regard, the agents that make up the tourism sector question whether the training of graduates of the tourism branch is appropriately adapted to the needs of an increasingly complex and competitive work environment [76] that requires a multitude of skills and competencies [39,63,69,[77][78][79] among which those related to ICTs [63] stand out.…”

Section: Introductionmentioning

confidence: 99%

See 3 more Smart Citations

Tourism and ICT. Bibliometric Study on Digital Literacy in Higher Education

2021

View full text Add to dashboard Cite

The scientific production of digital literacy at the university level published in the Scopus database is analyzed, with a special emphasis on studies on tourism due to the relevance of information and communication technology (ICT) in said professional sector. For this, a bibliometric study of a pertinent sample is undertaken using a mixed methodology and based on a series of variables related to formal and content aspects. The last variable, reserved for the academic field under study, directly addresses the main objective as regards tourism. The results show a great global and multidisciplinary interest in digital literacy (DL), mainly from students. There is also a parallel between the integration of ICT into society and the growing evolution of case studies, as well as little interest in their development in specific areas such as tourism studies. Despite good results in general terms, the lack of specialization poses challenges that require greater involvement of training institutions in the sense of providing future professionals with the necessary tools to face them successfully, especially in sectors such as tourism where ICTs are a key piece.

show abstract

Section: Discussionmentioning

confidence: 99%

Section: Introductionmentioning

confidence: 99%

Section: Introductionmentioning

confidence: 99%

Section: Introductionmentioning

confidence: 99%

See 2 more Smart Citations

Tourism and ICT. Bibliometric Study on Digital Literacy in Higher Education

2021

View full text Add to dashboard Cite

show abstract

“…Tourism education is not an exception following the demands of the technology-oriented society. As the tourism industry is focused on the fourth industrial revolution framework, future tourism employees need to be technology-oriented and skilled to meet the demands of the competitive tourism field (Bilotta et al, 2020).…”

Section: Introductionmentioning

confidence: 99%

A transformative educational framework in tourism higher education through digital technologies during the COVID-19 pandemic

Kallou

Kikilia

2021

Adv Mobile Learn Educ Res

View full text Add to dashboard Cite

The rapid development and the integration of emerging technologies are changing the perceptions in all aspects of education. As the current tourism education is considered traditional, changes in learning environments, educational methods, and curricula are required. Additionally, the latest COVID- 19 pandemic developments have led to a new perspective of education through digital technologies, changing how universities perceive the teaching and the learning process. As a result of these circumstances, the transformation of higher tourism education is more than ever a current issue preparing students to face the new challenges that arise. This paper proposes an educational framework using the Transformative Learning Theory and digital technologies, providing a contemporary learning design, and offering flexible use of many digital technologies and tools, leading to the development of tourism students according to the needs of modern society. It can also lead to the transformation of dysfunctional beliefs and assumptions of tourism students to be more functional and thrive. Implementing the educational framework can lead to the upgrade of the provided tourism education and its transformation, leading to a higher quality of the tourism services.

show abstract

Machine learning applied to tourism: A systematic review

Núñez,

Gómez‐Pulido,

Ramírez

2024

WIREs Data Min & Knowl

View full text Add to dashboard Cite

The application of machine learning techniques in the field of tourism is experiencing a remarkable growth, as they allow to propose efficient solutions to problems present in this sector, by means of an intelligent analysis of data in their specific context. The increase of work in this field requires an exhaustive analysis through a quantitative approach of research activity, contributing to a deeper understanding of the progress of this field. Thus, different approaches in the field of tourism will be analyzed, such as planning, forecasting, recommendation, prevention, and security, among others. As a result of this analysis, among other findings, the greater impact of supervised learning in the field of tourism, and more specifically those techniques based on neural networks, has been confirmed. The results of this study would allow researchers not only to have the most up‐to‐date and accurate overview of the application of machine learning in tourism, but also to identify the most appropriate techniques to apply to their domain of interest, as well as other similar approaches with which to compare their own solutions.This article is categorized under: Application Areas > Society and Culture Technologies > Machine Learning Application Areas > Business and Industry

show abstract

Industry 4.0 technologies in tourism education: Nurturing students to think with technology

Cited by 63 publications

References 34 publications

Tourism and ICT. Bibliometric Study on Digital Literacy in Higher Education

Tourism and ICT. Bibliometric Study on Digital Literacy in Higher Education

A transformative educational framework in tourism higher education through digital technologies during the COVID-19 pandemic

Machine learning applied to tourism: A systematic review

Contact Info

Product

Resources

About