Indonesia in the Headlight: Fighting Sustainability Through the Implementation of the Product-Oriented Product-Service Systems

Abstract

This research focuses on Indonesia's efforts to promote sustainability through the implementation of product-oriented Product-Service Systems (PSS). The study first explores the Indonesian government's support for sustainability and then examines the existing implementation of product-oriented PSS in the Indonesian motorcycle network. The paper investigates the drivers and barriers of product-oriented PSS implementation to improve sustainability through semi-structured interviews with thirteen senior managers from five Indonesian motorcycle companies, including manufacturers, intermediaries, and service partners. The study identifies key criteria for manufacturers to meet sustainability, such as waste management, reducing hazardous material usage, designing for disassembly, increasing the use of recyclable materials, and implementing take-back and recycling policies. For intermediaries and service partners, the key criteria include providing services, repairs, and maintenance, as well as reducing the use of hazardous materials. Finally, the study offers recommendations based on previous research on the role of government in overcoming barriers to product-oriented PSS implementation. This study contributes to the body of knowledge on improving sustainability through product-oriented PSS implementation by identifying drivers and barriers.

Innovative Responses to Exogenous Shocks in Indonesian Transportation Firms: Mediating Role of Sustainable Performance and Outcomes

“…The approaches of responding were effective and saved many businesses from collapsing. However, some of small and medium business were affected hardly and suffered loss [59], but the technological infrastructure of modern businesses helped them to avoid threats and also take advantage of the crisis [60]. Gojek and Grab were once of these technology-based businesses that could overcome COVID-19 pandemic and gain more advantages by adopting new strategies [61,62].…”