2021
DOI: 10.1080/08974438.2021.1900015
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Individual and Socio-Cultural Factors as Driving Forces of the Purchase Intention for Organic Food by Middle Class Consumers in Indonesia

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Cited by 27 publications
(28 citation statements)
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“…The findings of this study show that perceived information influences consumer’s trust significantly. This finding supports previous studies that conclude information is important in developing trust (Chesney et al , 2017; Martin, 2017; Kugbey et al , 2019; Najib et al , 2021b). In addition, the effect of information in the time of crisis, such as a pandemic, on anxiety is also significant.…”
Section: Discussion and Implicationsupporting
confidence: 92%
“…The findings of this study show that perceived information influences consumer’s trust significantly. This finding supports previous studies that conclude information is important in developing trust (Chesney et al , 2017; Martin, 2017; Kugbey et al , 2019; Najib et al , 2021b). In addition, the effect of information in the time of crisis, such as a pandemic, on anxiety is also significant.…”
Section: Discussion and Implicationsupporting
confidence: 92%
“…Accordingly, this research is intended to (1) assess the employee engagement role in determining service performance and (2) examine the mediating role of job satisfaction and customer-oriented behavior on the relationship between employee engagement and service performance among SME frontline employees. Such a study is important as this sector is increasingly competitive, not only in the scope of SMEs themselves but also from the large businesses and online retail competitors (Adomako, Amankwah-Amoah, Tarba, & Khan, 2021;Lara & Salas-Vallina, 2017;Najib, Sumarwan, et al, 2021). Also, understanding such a relationship can help SMEs' managers improve their strategy to develop their business competitiveness through creating frontline employees high service performance.…”
Section: Introductionmentioning
confidence: 99%
“…This far outstripped any other motivation for buying organic rice, such as concerns for the environment or social justice. Other studies on Indonesian consumers also report similar motivations (e.g., [82,83]), although Slamet et al [84] note that environmental concerns can be significant particularly among urban residents with tertiary education.…”
Section: Discussionmentioning
confidence: 88%