Indicators of burnout in Primary Health Care workers

Abstract

Objective: to analyze the indicators of burnout peculiar to health workers from units of Primary Health Care. Method: integrative review of the literature structured in the stages: guiding question; search; categorization of studies; assessment; discussion; and interpretation of results, and synthesis of knowledge. Search for original articles and reviews published from 2000 to 2016, in Portuguese, English and Spanish, in the main databases of the health area. Descriptors used: Nursing, Burnout and Primary Health Care. Results: 14 articles met the proposed inclusion criteria, six (42.85%) presented a sample of nurses and eight (57.15%) health professionals. Conclusion: Primary Health Care workers are exhausted due to inadequate working conditions characterized by the lack of human and physical resources that leads to work overload, workplace violence and difficulty with teamwork, despite being satisfied with the work environment.

Satisfaction, stress and burnout of nurse managers and care nurses in Primary Health Care

“…Nurses feel professionally limited because of economic, political and technological factors and others, such as poor working conditions and lack of autonomy, which restrict the achievement of their goals and make them feel overwhelmed, with their compromised physical and mental wellbeing, often resulting in illness due to the work performed (2,(7)(8)(9) .…”

“…Job dissatisfaction and satisfaction are a dialectical movement and both depend on the perceived relationship between what one wants from the job and what the job offers or how it involves the worker (13) . There is a need for actions directed to the improvement of job satisfaction levels, prevention of occupational stress and manifestations of professional exhaustion in PHC nurses caused by demands of specific tasks and skills of nursing care to the population (8) .…”

Desafios Para a Rede De Atenção Aos Cuidados Paliativos Na Percepção De Gestores De Saúde

“…Além disso, referiram que as condições de trabalho dos pro ssionais e a jornada dupla ou tripla também favorecem esta desmotivação. Portanto, faz-se necessário um olhar profundo sobre as condições de trabalho dos mesmos, buscando-se estratégias para a valorização pro ssional e melhor qualidade de vida para os trabalhadores (26) .…”

Health, Behavior, and Management: Impact on Interpersonal Relations

“…Note that conflicting interpersonal relations and difficulties in teamwork indicate job burnout related to emotional exhaustion, insufficient human and material resources, and violence in the work environment. 19 Likewise, stress at the work environment occurs due to aspects related to organization, management, and quality of interpersonal relations. 20 Moreover, the work environment, human relations, personal characteristics, and interpersonal conflicts are risk factors for developing depression among nursing workers.…”