Indicadores de desempenho e decisão sobre terceirização em rede pública de laboratórios

Abstract

OBJECTIVE:To develop performance indicators for outsourcing clinical laboratory services, based on information systems and public administrative records. METHODS:In the municipality of Rio de Janeiro, Southern Brazil, the public health laboratory network comprised 33 laboratories with automated equipment (but no integrated information system), 90 primary care units (where sample collection was performed) and 983 employees. Information records were obtained from the administrative records of the Budget Informat…