A major challenge,for injbrmation system development is to deal with performance requirements, an important class ofnonfunctional requirements (quality attributes, or NFRs). For example, a system should "authorise credit card sales quickly." Howevev, pe@rmancerequirements, like other NFRs (such as accuracy and security). are d$icult to handle, since they haveglobal impact on systems, and can co$ict with each other and with target alternatives.This paper overviews a "Performance Requirements Framework " (PeRF). intended to help developers "build performance into " information systems, by producing customised solutions for the particular characteristics of a system, drawing on knowledge of pe@rmance and development. PeRF incorporates an existing goal-oriented and qualitative framework, the "NFR Framework," which oj$ers a sy~ytematic process for treating NFRs. PeRF's catalogues represent and organise knowledge of irzformation systems, their design, implementation andperformance. Catalogues, available in a partial developer's tool, draw on experience in implementing objected-basedsemantic data models, as well as Softiare Perftirmance Engineering (SPE) principles. PeRF was used in empirical studies of injtirmation systems to address a variev ofper-,fi,rmance requirements, domains, characteristics and tradeo$s.