“…However, even such “proxy assessments” are tricky for at least two reasons. First, different target groups usually have different expectations (Kalafatis, Lemos, Lo, & Frank, ; Kirchhoff, Lemos, & Dessai, ; Lemos, Kirchhoff, & Ramprasad, ; Moss, ). Second, although user needs are important for developing policy‐relevant climate services (see above), they may not necessarily concur with “better policy‐making.” Potential users may simply expect that support tools should ease instead of intensify their work, and tools that simply mirror these expectations run the risk of losing their “enlightenment potential,”, that is, their aspiration to facilitate innovative procedures and solutions that go beyond expectations (Sarewitz & Pielke, ; Weiss, ).…”