“…Extracted and coded data were synthesized using a narrative framework (incorporating theoretical perspectives), with findings tabulated, grouped, and structured into key themes by one author Provider lack of knowledge about the genetic counseling referral process [3,34] Patient lack of knowledge about the availability of genetic services [35] Provider lack of knowledge about the availability of genetic services [34,37,73] Patient lack of knowledge about genetic testing and potential benefits [37] Provider lack of knowledge about criteria for pathology tests to guide genetic risk assessment [3] Lack of provider knowledge about the genetic counseling referral process [3,34] Skills Difficulties communicating genetic information to patient [35] Limited exploration and/or documentation of patient family history [36,44,48,54,58] Incomplete ordering of pathology tests (e.g., mismatch repair immunohistochemistry) [3] Difficulties applying referral guidelines/criteria to identify patients at increased genetic risk [3,55,58] Training provided on an ad hoc basis, resulting in unfamiliarity with referral processes [3] Environmental context & resources Lack of on-site genetic counselors [34,56] Limited availability of genetic counselors (due to clinical demands, limited resources) and subsequent long waitlists [34,49,56,57] Lack of geographical access to genetic services [42,49,50] Patient financial constraints preventing access to genetic counseling and testing [50] Time required to collect a complete family history to assess genetic risk [51] Administrative referral barriers (e.g., referral forms not always available in clinic, faxing process can be fraught; multiple electronic management systems and departments with limited connectivity)…”