Incorporating changeability for value-robust product-service systems: an integrative review
Raj J. Machchhar,
Alessandro Bertoni,
Johan Wall
et al.
Abstract:The ongoing servitization journey of the manufacturing industries instills a through-life perspective of value, where a combination of products and services is delivered to meet expectations. Often described as a product-service system (PSS), these systems are poised with many complexity aspects, introducing uncertainties during the design phase. Incorporating changeability is one of the known strategies to deal with such uncertainties, where the system changes in the face of uncertainty to sustain value, ther… Show more
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