Inclusivity in Mobile Shopping Apps: An Emphasis on Learnability Checklists in Conducting a Heuristic Evaluation
Ihediohamma Raphael Uzoma,
Shelena Soosay Nathan,
Nor Laily Hashim
et al.
Abstract:Studies on heuristic evaluation of mobile applications have been an emerging domain. However, existing checklists are too general and unable to clearly define the measurements for evaluating mobile shopping applications. This paper proposes suitable heuristics under the learnability measure for a checklist in conducting heuristic evaluation in supporting the inclusivity of a mobile shopping application. This study was conducted in two phases: generate the learnability measures based on heuristics and sub-heuri… Show more
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