In it together?: Exploring solidarity with frontline workers in the United Kingdom and Ireland during COVID‐19

Kinsella, Elaine Louise; Muldoon, Orla T.; Lemon, Sarah; Stonebridge, Natasha; Hughes, Samantha; Sumner, Rachel C

doi:10.1111/bjso.12579

Cited by 24 publications

(11 citation statements)

References 98 publications

(123 reference statements)

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“…A cursory look at papers published from 2022 onwards shows that the findings in our selection of subsequent studies, are in line with our analysis. [63,64] Thus, it seems to us that including additional papers would not significantly alter the nature of the argument we make in this paper.…”

Section: Discussionmentioning

confidence: 89%

Stressors and lessons for future support for healthcare staff facing adverse challenges: A systematic review of qualitative research conducted in the UK during the COVID-19 pandemic

Ntontis,

Williams,

Luzynska

et al. 2024

Preprint

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Background Extreme events (e.g., floods, hurricanes) can overwhelm healthcare workers and systems. Similarly, healthcare workers were particularly affected during the COVID-19 pandemic, and high levels of distress and mental ill health have been reported. Aim To examine and synthesise qualitative research findings regarding the stressors, and their psychosocial impacts, that healthcare staff faced in the UK during the COVID-19 pandemic, and to provide lessons for future support. Method A systematic review, pre-registered on PROSPERO (CRD42022304235), was carried out on papers reporting qualitative research published between January 2021 and January 2022 that focused on the impact of COVID-19 on UK healthcare workers. Findings from 27 qualitative papers were integrated using thematic synthesis. Results Several types of stressors were identified including the SARS-CoV-2 virus, problems related to personal protective equipment, leadership, and communication processes, high workloads, and issues stemming from uncertainty and a lack of knowledge. These stressors were related to a range of adverse psychosocial outcomes including worrying about oneself and others, fatigue, lack of confidence in oneself and in senior managers, impacts on teamwork, and feeling unappreciated or that one's needs are not recognised. Conclusions Apart from COVID-19 itself (the primary stressor), healthcare staff experienced distress due to ineffective policies, practices and administrative arrangements that were in place before the pandemic, or from insufficient or ineffective responses to the pandemic (secondary stressors). However, secondary stressors can be modified to mitigate their negative effects, thus workforce planning should shift from focusing on individuals towards amending healthcare staff's psychosocial working environments.

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Section: Discussionmentioning

confidence: 89%

Stressors and lessons for future support for healthcare staff facing adverse challenges: A systematic review of qualitative research conducted in the UK during the COVID-19 pandemic

Ntontis,

Williams,

Luzynska

et al. 2024

Preprint

View full text Add to dashboard Cite

show abstract

“…However, we also raise caution around risks associated with such shared narratives. Depoliticized, spiritual narratives may unduly caricature frontliners as moral exemplars as they work “around the clock,” thus eclipsing their material needs amid their countless “sacrifices.” As Kinsella et al (2022) point out, expressed gratitude does not necessarily correspond to concrete support for frontliners or systemic responses to their lived vulnerabilities.…”

Section: Resultsmentioning

confidence: 99%

“…Critical analysis of this rift suggests a relatively disjointed discourse between mayors and their political communities, as both sides of the political landscape talk about the pandemic. Finally, we conclude with paths forward for cultivating public trust and solidarity between local governments and their people, both in crisis and beyond (Kinsella et al, 2022;.…”

Section: Introductionmentioning

confidence: 92%

“…Strikingly, such questions around performing responsibility also animate congruent narratives, as in honouring frontliners. Performances of responsible gratitude without responsive support for frontliners' material needs can counterproductively foment animosity between medical and political authorities (Kinsella et al, 2022). Leadership narratives of responsibility thus need to align with public demands for responsiveness to successfully engage the pandemic and its social contours.…”

Section: Problematizing Responsibility and Responsiveness In Pandemic...mentioning

confidence: 99%

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Narrative incongruence in pandemic local governance: Mayors perform responsibility as communities demand responsiveness

Montiel,

Dela Paz,

Uyheng

et al. 2023

Community & Applied Soc Psy

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Social psychological scholarship highlights the value of leadership for mounting effective responses to the COVID‐19 pandemic. Yet considerably less is known about whether leaders and their respective communities talk about the social crisis in the same way. Through a narrative congruence framework, we interrogate how public storylines of leaders and their communities align or misalign. Utilizing a mixed methods approach, we analyse Facebook posts and comments by Metro Manila mayors and their online followers during the early months of the COVID‐19 pandemic. We uncover a narrative incongruence between (a) leaders who perform responsibility and (b) communities that demand responsiveness. Mayors prioritize equity to give the poor more relief aid, assure efficient cash disbursement, attribute higher infection rates to sufficient testing and blame noncompliant citizens for worsening outbreaks. On the other hand, communities seek equality in relief distribution, decry ambiguous cash disbursement, criticize testing failures and fault weak quarantine protocols for crisis escalation. We conclude with pathways for meaningful engagement between leaders and communities towards effective crisis response especially in the Global South.

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“…However, governmental incompetence around issues such as PPE provision can affect people's identification with the collective identity, as people may feel divided from their leaders (Reicher & Stott, 2020). Kinsella et al's (2023) research explored the experiences of frontline workers in the United Kingdom and Ireland with a range of roles and incomes and found that workers formed a collective identity against the virus. The experience of low-paid HSCWs is dependent on the wider community acting to minimise risk and also as a group in the workplace with vulnerable people.…”

Section: Role Of Social Identity In Explaining Responses To the Covid...mentioning

confidence: 99%

‘All about the NHS and what about the rest of us?’: Exploring how low‐paid health and social care workers construct key stakeholders and account for the UK's response to the COVID‐19 pandemic

Buckley,

Carr

2024

Community & Applied Soc Psy

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Good practice on disaster response emphasises the importance of leadership and cohesive group identities. The COVID‐19 pandemic provided an opportunity to explore how low‐paid health and social care workers (HSCWs) accounted for the UK government's response, given worker's limited resources and disproportionate impact on their lives. Thirteen semi‐structured interviews took place with low‐paid HSCWs in England. Interviews were analysed using critical reflexive thematic analysis that is influenced by discursive psychology and membership categorisation analysis to explore the construction of identities and how they are used to account for the pandemic response. Three themes were generated from the data: (1) ‘They kind of knew what was coming’: UK government slow to react to pandemic developments; (2) ‘the right thing kept changing every 5 min’: Frustrations with changing guidelines and (3) ‘all about the NHS and what about the rest of us?’: Private sector HSCWs presented as inferior. This research highlights the importance of addressing the minimisation of low‐paid HSCWs through communications and access to material resources. There is a need to address economic disparities within the social care sector and for the UK government to plan future crisis management with all frontline staff at the forefront to form a collective identity.

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In it together?: Exploring solidarity with frontline workers in the United Kingdom and Ireland during COVID‐19

Abstract: The University of Gloucestershire accepts no liability for any infringement of intellectual property rights in any material deposited but will remove such material from public view pending investigation in the event of an allegation of any such infringement. PLEASE SCROLL DOWN FOR TEXT.

Cited by 24 publications

References 98 publications

Stressors and lessons for future support for healthcare staff facing adverse challenges: A systematic review of qualitative research conducted in the UK during the COVID-19 pandemic

Stressors and lessons for future support for healthcare staff facing adverse challenges: A systematic review of qualitative research conducted in the UK during the COVID-19 pandemic

Narrative incongruence in pandemic local governance: Mayors perform responsibility as communities demand responsiveness

‘All about the NHS and what about the rest of us?’: Exploring how low‐paid health and social care workers construct key stakeholders and account for the UK's response to the COVID‐19 pandemic

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