In-car cell phone use: mitigating risk by signaling remote callers

Manalavan, Punitha; Samar, Asad; Schneider, Mike; Kiesler, Sara; Siewiorek, Dan

doi:10.1145/506443.506599

Cited by 16 publications

(11 citation statements)

References 2 publications

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“…An early investigation of intervening phone calls in certain situations has been conducted by Manalavan et al [11]. Using various auditive signals, they provided context information to the remote caller and found that this could induce the caller to speak less.…”

Section: Related Workmentioning

confidence: 99%

Exploring user expectations for context and road video sharing while calling and driving

Pfleging

Schneegaß

Schmidt

2013

Proceedings of the 5th International Conference on Automotive User Interfaces and Interactive Vehicular Applications

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Calling while driving a car has become very common since the rise of mobile phones. Drivers use their phone despite the fact that calling in the car is potentially distracting and dangerous. Prohibiting communication while driving is not a good idea as there are also positive effects of calling (e.g., ability to notify about a delay, staying awake, preventing fatigue, guidance at foreign places).In contrast to passengers in the car, remote phone callers do not know any context details about the driver besides transmitted background noise. Using driving-related context information and live images allows to create situation awareness for the caller outside of the car and share a passenger-like view of car, road, and traffic conditions. In this paper, we explore drivers' and callers' expectations and reservations towards context and video sharing before and during phone calls. First, we explored which data can be shared between callers and drivers. Based on a web survey conducted with 123 participants, we evaluate the callers' and drivers' attitudes towards sharing of such information. We then conducted separate interviews with various drivers to get deeper insights about their attitudes towards sharing context information while driving and their expectations towards systems that provide such features. We found that automatic context and video sharing is less preferred than situation-based sharing. If drivers like the idea of video sharing, they also assume that it would have a positive influence on driving.Automotive user interfaces, calling while driving, context sharing, driving safety, phone call, video call. Permission to make digital or hard copies of all or part of this work for personal or classroom use is granted without fee provided that copies are not made or distributed for profit or commercial advantage and that copies bear this notice and the full citation on the first page. Copyrights for components of this work owned by others than the author(s) must be honored. Abstracting with credit is permitted. To copy otherwise, or republish, to post on servers or to redistribute to lists, requires prior specific permission and/or a fee. Request permissions from Permissions@acm.org.

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Section: Related Workmentioning

confidence: 99%

Exploring user expectations for context and road video sharing while calling and driving

Pfleging

Schneegaß

Schmidt

2013

Proceedings of the 5th International Conference on Automotive User Interfaces and Interactive Vehicular Applications

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“…Could we provide callers with contextual information about the road and traffic? In a previous paper [14], we proposed that if remote cell phone callers had some road and traffic information such as that available to passengers who are monitoring the road, callers might moderate or time their conversations so as to reduce the disruptiveness of conversation on the driver. In one experiment, focused on remote callers, we tested whether participants, acting as remote callers to a driver, would moderate their conversational behavior if they were reminded of a driver's road situation.…”

Section: Providing Traffic Context Information For Callersmentioning

confidence: 99%

Calling while driving

Schneider

Kiesler

2005

Proceedings of the SIGCHI Conference on Human Factors in Computing Systems

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Cell phone conversations distract drivers. This research explores the possibility of reducing distracting by providing callers with remote information about the driver's traffic. We asked whether providing such contextual information would change the caller's conversation such that drivers would be less distracted. In Experiment 1 we examined this question in a low-fidelity driving simulator; in Experiment 2 we examined this question in a higher fidelity simulator. In both experiments, remote callers and passengers were distracting. Providing traffic information to the remote caller significantly reduced crashes in the low fidelity tests and significantly reduced passing in the high fidelity tests, compared with the control conditions. We consider the implications for development of remote displays or signals to promote driving safety.

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“…Our findings raise the question of whether push-to-talk cellular radios can offer benefits over telephony when users are performing tasks such as driving. Researchers have suggested that communication channels may be modified to mitigate the risk of drivers being distracted by them (Manalavan et al, 2002). Mobile phones provide an ongoing connection, in which both parties generally are expected to be fairly responsive.…”

Section: From Fieldwork To Designmentioning

confidence: 99%

Push-to-Talk Social Talk

Woodruff

Aoki

2004

Comput Supported Coop Work

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This paper presents an exploratory study of college-age students using two-way, push-to-talk cellular radios. We describe the observed and reported use of cellular radio by the participants. We discuss how the half-duplex, lightweight cellular radio communication was associated with reduced interactional commitment, which meant the cellular radios could be used for a wide range of conversation styles. One such style, intermittent conversation, is characterized by response delays. Intermittent conversation is surprising in an audio medium, since it is typically associated with textual media such as instant messaging. We present design implications of our findings.

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In-car cell phone use: mitigating risk by signaling remote callers

Cited by 16 publications

References 2 publications

Exploring user expectations for context and road video sharing while calling and driving

Exploring user expectations for context and road video sharing while calling and driving

Calling while driving

Push-to-Talk Social Talk

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