Improving Web interaction on small displays

Jones, Matt; Marsden, Gary; Mohd-Nasir, Norliza; Boone, Kevin; Buchanan, George

doi:10.1016/s1389-1286(99)00013-4

Cited by 232 publications

(133 citation statements)

References 7 publications

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“…Previous research has typically focused on addressing the design constraints imposed by band-width limitations and the small display size of handheld devices [21], content presentation issues [4,5], and context factors [23]. Chan and Fang [6] point out that identifying the essential tasks for mobile users and wireless applications is an important first step in designing wireless applications.…”

mentioning

confidence: 99%

Moderating Effects of Task Type on Wireless Technology Acceptance

Fang

Chan

Brzezinski

et al. 2005

Journal of Management Information Systems

244

129

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The technology acceptance model (TAM) is one of the most widely used models of information technology (IT) adoption. According to TAM, IT adoption is influenced by two perceptions: usefulness and ease of use. In this study, we extend TAM to the mobile commerce context. We categorize the tasks performed on wireless handheld devices into three categories: (1) general tasks that do not involve transactions and gaming, (2) gaming tasks, and (3) transactional tasks. We propose a unified conceptual model for wireless technology adoption. In this model, task type moderates the effects of four possible determinants: perceived usefulness, perceived ease of use, perceived playfulness, and perceived security. We postulate that, under the mobile context, user intention to perform general tasks that do not involve transactions and gaming is influenced by perceived usefulness and perceived ease of use, user intention to play games is affected by perceived playfulness, and user intention to 124 FANG, CHAN, BRZEZINSKI, AND XU transact is influenced by perceived usefulness and perceived security. A survey was conducted to collect data about user perception of 12 tasks that could be performed on wireless handheld devices and user intention to use wireless technology. Multiple regression analyses supported the proposed research model. KEY WORDS AND PHRASES: mobile commerce, perceived ease of use, perceived playfulness, perceived security, perceived usefulness, TAM, task performance, task type, user intention, wireless handheld devices.THE CONVERGENCE OF MOBILE INTERNET and wireless communication technology has promised users "anytime, anywhere" access of information for work and personal communication. Such opportunities include mobile services that support mobile commerce transactions and process facilitation for managing personal activities, mobile office, and mobile operations [1]. However, certain factors hinder access, such as small screen display, limited bandwidth, and multiple functionalities of handheld devices.Research suggests that interface developers need to consider the interaction among the interface design of user tasks, form factors, and application objectives [7, 27]. Mobile commerce assumes that users primarily access the Internet or wireless applications away from their home or office while either on the move or stationary. Since mobile users have only limited time and cognitive resources for performing a task, the design of mobile applications is important. Anckar and D'Incau [2] suggest that services that emphasize mobile values (e.g., meeting time-critical and spontaneous needs) are more suitable for wireless devices. In designing mobile commerce applications, it is essential to determine which tasks are suitable for wireless applications [6] and how to implement the tasks.Human-computer interaction (HCI) studies tend to focus primarily on designing easy user interfaces. There has been little research that provides empirical evidence about how task implementation may affect user adoption of mobi...

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mentioning

confidence: 99%

Moderating Effects of Task Type on Wireless Technology Acceptance

Fang

Chan

Brzezinski

et al. 2005

Journal of Management Information Systems

244

129

View full text Add to dashboard Cite

show abstract

“…Previous user studies on touch-based devices (e.g., PDA or smartphone) assumed that the user does not like to scroll and, therefore, primarily focused on investigating strategies to avoid or minimize scrolling [15][16][17]. Jones et al [18] found that users preferred vertical over two-dimensional scrolling on small screens.…”

Section: Related Workmentioning

confidence: 99%

“…In order to evaluate the different GUIs, we combined quantitative data (task completion time and error rate) with subjective data (user questionnaires) like Jones et al [15] and Buchanan et al [13].…”

Section: User Study Designmentioning

confidence: 99%

A User Study with GUIs Tailored for Smartphones

Raneburger

Alonso-Ríos

Popp

et al. 2013

Human-Computer Interaction – INTERACT 2013

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Abstract. Web-based graphical user interfaces (GUIs) are mostly not tailored for small devices with touchscreens, such as smartphones. There is little scientific evidence on the conditions where additional taps for navigation are better or scrolling. Therefore, we conducted a user study in which we evaluated different ways of tailoring a GUI for a smartphone. Each participant performed the same task with two different layouts of the same GUI. We collected quantitative data through measuring task completion time and error rates, as well as qualitative data through subjective questionnaires. The main result is that minimizing the number of taps is important on a smartphone. Users performed significantly better when they could scroll (vertically), instead of tapping on widget elements (tabs). This preference was also reflected in their subjective opinions.

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“…Unfortunately, we have to live with them because these natural limitations arise from the fact that most mobile devices need to be, by definition, small and mobile. Studies on Web page searching on mobile devices (Jones et al, 1999;Jones et al, 2003), though not specifically on photo searching, form a useful starting point for searching within a mobile photo management context; ideas for visualization on mobile devices have been proposed, especially for displaying interactive maps for location-based navigation (Chittaro, 2006). The minimal attention user interface (MAUI) (Pascoe et al, 2000) tries to design a mobile interface that requires minimal user attention.…”

Section: Designing Mobile Interface For Photo Managementmentioning

confidence: 99%

Interaction Design for Personal Photo Management on a Mobile Device

Lee

Gurrin

Jones

et al. 2008

Handbook of Research on User Interface Design and Evaluation for Mobile Technology

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Product or company names used in this set are for identification purposes only. Inclusion of the names of the products or companies does not indicate a claim of ownership by IGI Global of the trademark or registered trademark. Library of Congress Cataloging-in-Publication DataHandbook of research on user interface design and evaluation for mobile technology / Joanna Lumsden, editor. p. cm.Summary: "This book provides students, researchers, educators, and practitioners with a compendium of research on the key issues surrounding the design and evaluation of mobile user interfaces, such as the physical environment and social context in which a device is being used and the impact of multitasking behavior typically exhibited by mobile-device users"--Provided by publisher.Includes bibliographical references and index.

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Improving Web interaction on small displays

Cited by 232 publications

References 7 publications

Moderating Effects of Task Type on Wireless Technology Acceptance

Moderating Effects of Task Type on Wireless Technology Acceptance

A User Study with GUIs Tailored for Smartphones

Interaction Design for Personal Photo Management on a Mobile Device

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