Improving User Experience by Browser Extensions: A New Role of Public Service Media?

Reviglio, Urbano

doi:10.1007/978-3-030-34770-3_20

Cited by 3 publications

(2 citation statements)

References 26 publications

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“…Especially when there is a societal value at stake, there might be a need to implement governance models that guarantee this societal good at all times. It is no coincidence that scholars have been advocating for public services taking up a responsibility to ensure serendipity in domains such as media (Reviglio, 2019a) or the internet (Fuchs, 2017).…”

Section: Threats To Designing For Serendipitymentioning

confidence: 99%

Designing for serendipity: a means or an end?

Smets

2022

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PurposeThis article aims to gain a better understanding of the reasons why serendipity is designed for in different kinds of environments. Understanding these design intents sheds light on the value such designs bring to designers, in contrast to the users of the environment. In this way, the article seeks to contribute to the literature on cultivating serendipity from a designers’ point of view.Design/methodology/approachAn extensive review of the literature discussing designing for serendipity was conducted to elicit the different motivations to design for serendipity. Based on these findings and a thorough analysis, a typology of design intents for serendipity is presented.FindingsThe article puts forward four intents to design for serendipity: serendipity as an ideal, common good, mediator and feature. It also highlights that the current academic discourse puts a strong emphasis on two of them. It is argued that this academic abstraction could be problematic for how we deal with designs for serendipity, both in theory and practice.Originality/valueThe novelty of this article is that it addresses the question of why to design for serendipity from a designer’s point of view. By introducing the notion of directionality it opens up the opportunity to discuss serendipity from multiple perspectives, which contributes to gaining a firmer understanding of serendipity. It allows to more explicitly formulate the different functions of a design for serendipity and thereby expands our knowledge on the value of designing for serendipity. At the same time, it sheds light on the potential threats to designing for serendipity.

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Section: Threats To Designing For Serendipitymentioning

confidence: 99%

Designing for serendipity: a means or an end?

Smets

2022

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“…This can be cultivated with regular updates on personalization research, visualization tools, and dashboards. Some paradigmatic experiments have already been done: (1) in general, through browser extensions (Reviglio, 2019a), (2) with interactive sliders (e.g., gobo.social), or (3) showing users their filter bubbles and help to "burst" them (Nagulendra & Vassileva, 2016). Clearly, to gain more control, algorithmic literacy need to go hand in hand with digital and media literacy.…”

Section: Algorithmic Sovereignty In Theorymentioning

confidence: 99%

Thinking Outside the Black-Box: The Case for “Algorithmic Sovereignty” in Social Media

Reviglio

Agosti

2020

Social Media + Society

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This article is an interdisciplinary critical analysis of personalization systems and the gatekeeping role of current mainstream social media. The first section presents a literature review of data-driven personalization and its challenges in social media. The second section sheds light on increasing concerns regarding algorithms’ ability to overtly persuade—and covertly manipulate—users for the sake of engagement, introducing the emergence of the exclusive ownership of behavioral modification through hyper-nudging techniques. The third section empirically analyzes users’ expectations and behaviors regarding such data-driven personalization to frame a conceptualization of users’ agency. The fourth section introduces the concept of “algorithmic sovereignty.” Current projects that aim to grant this algorithmic sovereignty highlight some potential applications. Together this novel theoretical framework and empirical applications suggest that, to preserve trust, social media should open their personalization algorithms to a social negotiation as the first step toward a more sustainable social media landscape. To decentralize the immense power of mainstream social media, guarantee a democratic oversight, and mitigate the unintended undesirable consequences of their algorithmic curation, public institutions and civil society could help in developing and researching public algorithms, fostering a collective awareness so as to eventually ensure a fair and accountable “algorithmic sovereignty.”

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Predictores de Interacción Online y Medios Públicos: quiénes comentan y comparten el contenido de TVE en Redes Sociales

Campos-Rueda

2023

RAE-IC

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Dado el papel de las redes sociales en la configuración del debate público y que, para un creciente número de ciudadanos, son hoy la principal puerta de entrada a la información, resulta vital comprender cuál es el alcance e impacto de los medios públicos en estos ecosistemas. A partir de una encuesta representativa de la población española adulta (N = 1.717), este trabajo explora el perfil de quienes comentan y comparten los contenidos online de TVE y cuáles son los principales predictores de este comportamiento. A nivel descriptivo, los resultados muestran una baja exposición de los ciudadanos a los contenidos de TVE en redes sociales y una escasa interacción. El 69.4 % de la muestra declaró que nunca o casi nunca ha compartido contenido de TVE en redes sociales y el 71 % que nunca o casi nunca los ha comentado. Los hallazgos de una regresión lineal permiten establecer que el consumo de noticias online está positivamente asociado al ‘engagement’, mientras que las percepciones de influencia política sobre los contenidos lo están negativamente. Frente a la caída del consumo lineal, es deber de los medios públicos buscar nuevas vías de contacto con sus audiencias. Los resultados obtenidos reafirman la necesidad de profundizar esta búsqueda e implementar estrategias para generar conversación con la ciudadanía. Su éxito depende tanto de recursos tecnológicos y el atractivo de los contenidos como también de la capacidad de los medios de servicio público para sostener sus valores tradicionales, particularmente, su independencia.

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Improving User Experience by Browser Extensions: A New Role of Public Service Media?

Cited by 3 publications

References 26 publications

Designing for serendipity: a means or an end?

Designing for serendipity: a means or an end?

Thinking Outside the Black-Box: The Case for “Algorithmic Sovereignty” in Social Media

Predictores de Interacción Online y Medios Públicos: quiénes comentan y comparten el contenido de TVE en Redes Sociales

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