Improving the Student Experience: Learning From a Comparative Study of International Student Satisfaction

Abstract

This article evaluates the degree to which international students are satisfied with different dimensions of their university experience, namely, their arrival, living, learning, and support service experiences. Using quantitative survey research methods based on data from the International Student Barometer (ISB), the study evaluates the experience of over 45,000 degree-seeking, undergraduate international students at 96 different institutions in Australia, the United Kingdom, and the United States. Multiple regression analyses indicated that all four dimensions of satisfaction were positively associated with students’ overall university experience, and the article reveals which of the four is the most influential. To the authors’ knowledge, this study represents the first time that a comparative meta-analysis of ISB data across institutions in the three chosen countries has been undertaken. Key implications are discussed for how university administrators, practitioners, and researchers might best allocate resources to support and enhance the experience of international students, leading to more effective institutional recruitment and retention strategies. The study also offers a baseline for future research on international student satisfaction.

The Role of Integration in Understanding Differences in Satisfaction Among Chinese, Indian, and South Korean International Students

“…Likewise, academic integration merits separate examination. The learning experience of international students has been shown to have a greater impact on satisfaction than the arrival, living, or support services experiences (Ammigan & Jones, 2018). Furthermore, creating graduates with intercultural communication skills is considered by many academics as one of the strongest rationales for internationalizing the teaching and learning experience (Briguglio, 2006).…”

Dependable estimations for education quality using fuzzy logic based strategy a case study (University of Kufa)

“…The execution of solid service assessments can be a troublesome issue to deal with, since services are portrayed by some critical parts of intricacy identified with their unconventional attributes [2]. Services are commonly viewed as: Intangible, for example inconsequential; Indivisible, for example services are created, conveyed and devoured at the same time; Heterogeneous, for example a service gave to one client that is not precisely Indonesian J Elec Eng & Comp Sci ISSN: 2502-4752  Dependable estimations for education quality using fuzzy logic based strategy a … (Adel Al-Janabi) 473 equivalent; Transitory, for example services cannot be created ahead of time and put away for later conveyance [3]. Sharing item, for example clients of a facility are likewise facility producers, the accomplished facility execution straightforwardly impacts them in the essence and connection amid facility conveying [4].…”

Evolving Global Student Mobility

“…The primary purpose of this project is to understand this fast growing subset of globally mobile students by analyzing their mobility patterns and "push-pull" factors in their selection of universities. Current research on international students' experiences tends to focus on Anglophone countries like the United States, United Kingdom, Australia, and Canada (Ammigan and Jones 2018). Therefore, a secondary goal of this study is to add to the small but growing body of research that examines international student experiences outside major receiving countries (Chiang 2015;Perez-Encinas and Ammigan 2016;Zhang and Brunton 2007).…”