We provide an overview about the research done in the field of airport and airline operations with a specific focus on a fast, reliable and sustainable passenger boarding. The reliable prediction operational processes along the aircraft air-ground trajectory demands a comprehensive consideration of economic, environmental, and handling constraints of airlines and airports. In particular, the critical process of passenger boarding is driven by passengers' ability to follow the proposed boarding procedures and is not controlled by operational experts. In this paper we implement and compare two individual-based approaches which cover both specific passenger behavior during boarding and operational airline constraints. Both models used similar input values, but exhibit different magnitudes in the benefit evaluation. Furthermore, we demonstrate that there are still unused potentials to further improve boarding progress by using innovative infrastructural adaptations inside the aircraft cabin.