Improving relative performance evaluation process of employees within a peer group
Shantanu Shantaram Apte,
Abhijit Vasant Chirputkar,
Abhijeet Lele
Abstract:PurposeRelative performance evaluation (RPE) is a widely practiced employee appraisal process in the services industry. In a global delivery model, teams are spread across different geographical locations. The team members work on various tasks under the guidance of different managers and at times under more than one manager for performing the same task. Such complexities make RPE of the team members quite challenging. The paper proposes a methodical step-by-step approach to simplify the evaluation process wit… Show more
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