Improving Patient Experience through Meaningful Engagement: The Oral Health Patient’s Journey
Shamiso Chakaipa,
Sarah J. Prior,
Sue Pearson
et al.
Abstract:Healthcare organisations around the world have embraced the valuable role that patient experience plays in the improvement of health care delivery. Engaging with patients is a vital component of understanding how to deliver safe, high-quality, respectful health care that is person-centred and efficient. In oral health services, patient experience is historically predominantly reported as challenging, which is most commonly associated with past traumatic experience with poor oral health treatment. Additionally,… Show more
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