2009
DOI: 10.1080/02763870903389384
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Improving Library Services for Distance Learners: A Literature Review

Abstract: Academic libraries offer many services to distance learning students. The sources of literature reviewed here offer information that shows relevant similarities and differences between library services offered to traditional students and distance learning students. Likewise, the associated findings from the literature offer insight that is applicable for a project to modify and improve library services for distance learners in higher education.

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Cited by 9 publications
(6 citation statements)
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“…The common types of services offered to distance education students are almost exclusively electronic. In a literature review on improving library services to distance learners, Jennifer Raraigh-Hopper (2010) found that the most common library services offered to distance learners include: "remote access to online library catalog; electronic databases; electronic books and journals; online information literacy tutorials; electronic research guides on academic and special interest topics; electronic general library guides; Ask-A-Librarian (chat, e-mail, or telephone); interlibrary loan; electronic reserves; and document delivery services" (p. 73). In most cases, seven out of these 10 services are the primary duties of reference and instructional librarians.…”
Section: Reference and Instructional Servicesmentioning
confidence: 99%
“…The common types of services offered to distance education students are almost exclusively electronic. In a literature review on improving library services to distance learners, Jennifer Raraigh-Hopper (2010) found that the most common library services offered to distance learners include: "remote access to online library catalog; electronic databases; electronic books and journals; online information literacy tutorials; electronic research guides on academic and special interest topics; electronic general library guides; Ask-A-Librarian (chat, e-mail, or telephone); interlibrary loan; electronic reserves; and document delivery services" (p. 73). In most cases, seven out of these 10 services are the primary duties of reference and instructional librarians.…”
Section: Reference and Instructional Servicesmentioning
confidence: 99%
“…Fortunately, technological evolution has also made it easier to provide education to learners in remote locations. The technological capacity combined with the high demand for online learning has resulted in an explosive growth in the development of online programs (Newton, 2007;Raraigh-Hopper, 2009;Reid, 2009;Whitehurst and Willis, 2009). As much as adults may be eager to participate in furthering their education, work and family pressures may compete for their time and attention.…”
Section: Distance Education and Adult Learnersmentioning
confidence: 99%
“…Collaboration with faculty and integration into course work is vital to success irrespective of the location of IL delivery. (Anderson and May, 2010;Newton, 2007;Owens and Bozeman, 2009;Raraigh-Hopper, J. 2009;Whitehurst and Willis, 2009).…”
Section: Collaborationmentioning
confidence: 99%
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“…The provision of distance education has significant implications for library services, and there is a growing body of literature on how academic libraries have adapted their services to accommodate distance learners. For reviews and examples of this developing perspective, see, Lebowitz (1997), Unwin (1994Unwin ( , 1998, Beagle (2000), Ball (2003), Tang (2009), Raraigh-Hopper (2010, Hensley and Miller (2010), Shell et al (2010), Lockerby and Stillwell (2010), Herring (2010), Iyer (2012 and Oladokun (2014).…”
Section: Distance Learners and Library Servicesmentioning
confidence: 99%