Improving Human Performance

Factors for the Management of Scarce Human Resources and Highly Skilled Employees in IT-Departments

“…(Grund & Westergaard-Nielsen, 2005), (Peng & Eunni, 2011), (Anger, 2007), (Zhao, 2011), (Dao, 2013;Gouveia & Correia, 2013), (Bessette, 2014) RQ2: What are factors for measures to optimize and educate the employee pool with reference to untapped potential within an organization? (Schmidt & Kunzmann, 2006), (Mehairi & Binning, 2014), (LeRouge, Wiley, & Maertz, 2013), (Crow & Liggett, 2014), (Bykov & Shyshkina, 2014), (Asgrahani & Shankararaman, 2014), (Asgarkhani & Shankararaman, 2014), (Grice, Peer, & Morris, 2011) RQ3: What are factors for measures to support the psychological healthiness of the employees? (Mehairi & Binning, 2014), (Koppi et al, 2009), (Beard, Schwieger, & Surendran, 2008), (Ross & Thomas, 2008), (Grice et al, 2011), (Zeng, Zheng, & Shi, 2010), (Kabak, Şen, Göçer, Küçüksöylemez, & Tuncer, 2014), (Aykan, 2014), [23], (Altinoz, Cakiroglu, & Cop, 2012), (Vries, Bakker-Pieper, & Oostenveld, 2010) RQ4: What are factors and metrics for measures to optimize the work environment of the employees?…”

“…• individual capacity, which has to do with talents or capability to perform; different jobs require different talents; • motives, which are deeply embedded characteristics that are possessed by people; motives include the reasons why people do what they do, how they view themselves, their needs, desires, and internal personality traits (Crow & Liggett, 2014).…”

“…Employee Performance: Employee performance is the productivity per person in a given environment or working field in a company. The performance of employees is influenced by several internal and external factors, such as: a. data and information; b. resources, tools, and environmental support; c. consequences, incentives, and rewards; d. skills and knowledge, i.e., internal to the individual; when skills and knowledge are missing, this leads to poor performance by the individual; e. individual capacity, which has to do with talents or capability to perform; different jobs require different talents; f. motives, which are deeply embedded characteristics that are possessed by people; motives include the reasons why people do what they do, how they view themselves, their needs, desires, and internal personality traits (Crow & Liggett, 2014). 2.…”