Improving hospital care: are learning organizations the answer?

Soklaridis, Sophie

doi:10.1108/jhom-10-2013-0229

Cited by 8 publications

(15 citation statements)

References 46 publications

(40 reference statements)

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“…Participating in quality improvement initiatives is a pathway for a health organization to become a learning one by promoting accountability and building a culture of continuous feedback and improvement in the service environment based on successes and failures. Healthcare organizations are knowledge-intensive and rely on extensive professional experience, skills, and knowledge to be effective [ 42 ]. Having an organization-wide data-driven approach to patient care promotes continuous collaboration, learning, and improvement [ 43 ].…”

Section: Resultsmentioning

confidence: 99%

“…Health professionals gain a deeper understanding of how their collective tasks are interdependent and impact the overall quality of health services [ 50 ]. Other common themes for promoting a culture of continuous collaboration, learning, and improvement include leadership commitment, creative problem-solving, and performance measurement [ 42 , 51 – 54 ]. The digitization of patient care facilitates real-time sharing of data and generates new knowledge for learning and improvement [ 55 ].…”

Section: Resultsmentioning

confidence: 99%

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Aiming for quality: a global compass for national learning systems

Sarakbi

Mensah-Abrampah

Kleine-Bingham

et al. 2021

Health Res Policy Sys

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Introduction Transforming a health system into a learning one is increasingly recognized as necessary to support the implementation of a national strategic direction on quality with a focus on frontline experience. The approach to a learning system that bridges the gap between practice and policy requires active exploration. Methods This scoping review adapted the methodological framework for scoping studies from Arksey and O’Malley. The central research question focused on common themes for learning to improve the quality of health services at all levels of the national health system, from government policy to point-of-care delivery. Results A total of 3507 records were screened, resulting in 101 articles on strategic learning across the health system: health professional level (19%), health organizational level (15%), subnational/national level (26%), multiple levels (35%), and global level (6%). Thirty-five of these articles focused on learning systems at multiple levels of the health system. A national learning system requires attention at the organizational, subnational, and national levels guided by the needs of patients, families, and the community. The compass of the national learning system is centred on four cross-cutting themes across the health system: alignment of priorities, systemwide collaboration, transparency and accountability, and knowledge sharing of real-world evidence generated at the point of care. Conclusion This paper proposes an approach for building a national learning system to improve the quality of health services. Future research is needed to validate the application of these guiding principles and make improvements based on the findings.

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Section: Resultsmentioning

confidence: 99%

Section: Resultsmentioning

confidence: 99%

Aiming for quality: a global compass for national learning systems

Sarakbi

Mensah-Abrampah

Kleine-Bingham

et al. 2021

Health Res Policy Sys

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“…Tietokulttuuria on kuitenkin tutkittu huomattavasti vähemmän. Jylhä (2017) yhdistää tietokulttuurin (Choo 2006;2013) käsitteen potilasturvallisuuteen, mutta aineistoa ei analysoida Choon esittämien tietokulttuurin ulottuvuuksien kautta. Kyseistä mallinnusta ei siis tiettävästi ole aiemmin sovellettu empiirisesti suomalaisen sosiaali-ja terveydenhuollon organisaatioiden tutkimuksessa.…”

Section: Millaisia Kehittämistarpeita Tietokulttuuriin Kohdentuu Rakeunclassified

“…Teoriaperustaisena tutkimuksena aloitamme määrittämällä tietokulttuurin käsitteellisesti ja kuvailemme teoreettisena viitekehyksenä käytetyn Choon (2006;2013) konseptin. Tämän jälkeen tarkastelemme tietokulttuuriin yleisesti vaikuttavia tekijöitä suomalaisissa sote-organisaatioissa.…”

Section: Millaisia Kehittämistarpeita Tietokulttuuriin Kohdentuu Rakeunclassified

Tietokulttuurin ulottuvuudet sosiaali- ja terveydenhuollon uudistuvissa organisaatioissa – vuorovaikutteisen tiedolla johtamisen haaste

Vakkala

Syväjärvi

2020

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This article examines the dimensions of information culture (Choo 2013) in Finnish social and health care. Secondly, we ask how information culture should be developed in the context of reforms. Information culture is defined as interactive, open and valuebased activity in organizations, and it can be defined by four dimensions: rulefollowing, relationshipbased, risktaking and resultoriented. The dimensions are studied based on 223 survey responses from the managers and supervisors in two health care districts. The results show that there is activity in all dimensions, resultoriented gets the slightly highest scores. Resultoriented and relationshipbased information cultures are highly valued, but borders and problems in information reliability effect on information usage. Conclusively, supporting information creating and sharing activities and leadership practices are considered important in developing relationshipbased and creative information culture in social and health care organizations.

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“…In this regard, a dynamic learning culture is an important aspect of establishing a successful performance management program [7]. A number of organizational learning practices and aspects of learning culture, such as motivation to bring effective changes, encouraging open discussion, and creating learning-oriented goals rather than performance-oriented goals, are associated with improved patient care in health management systems [8-9]. Studies have also shown that organizational learning cultures are linked with lower rates of adverse events and readmission [10].…”

Section: Introductionmentioning

confidence: 99%

Organizational Culture at a Tertiary Care Center in Saudi Arabia: A Mixed Approach Study

Abass

Asery

Al-Tannir

et al. 2018

Cureus

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ObjectiveTo explore the prevailing culture among leaders at the King Fahad Medical City (KFMC) in Riyadh, Saudi Arabia, as well as to evaluate the impact of organizational culture from the perspective of employees.Subjects and methodsUtilizing a convenient sampling method, data were collected at the KFMC, Saudi Arabia, using two research approaches (focus group and cross-sectional). A total of 446 employees participated in this questionnaire-based study, and all questionnaires were analyzed to obtain the final data.ResultsAbout 51% of the participants were males and 49% were non-Saudi nationals. On a scale of 5 points, the overall score of the KFMC culture assessment was 3.6 (72%). The strongest recognized factor was the enjoyment (3.9/5; 78%). On the other hand, the factor with the lowest score was innovation (3.3/5; 66%).ConclusionThe culture within an organization is very important. Communicating organizational strategic plans of change to employees and assuring their acknowledgment of the vision can inspire the behavior and attitude of employees at the workplace. This study strikes a note of challenge in some dimensions and items. Top management leaders are recommended to adjust their leadership behavior to focus on these challenges.

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Improving hospital care: are learning organizations the answer?

Abstract: To date, there is a dearth of research on hospitals as learning organizations as it relates to improving hospital care.

Cited by 8 publications

References 46 publications

Aiming for quality: a global compass for national learning systems

Aiming for quality: a global compass for national learning systems

Tietokulttuurin ulottuvuudet sosiaali- ja terveydenhuollon uudistuvissa organisaatioissa – vuorovaikutteisen tiedolla johtamisen haaste

Organizational Culture at a Tertiary Care Center in Saudi Arabia: A Mixed Approach Study

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