Improving Health Care Quality Measurement to Combat Clinician Burnout

DiGiorgio, Anthony M.; Ehrenfeld, Jesse M.; Miller, Brian J.

doi:10.1001/jama.2023.15512

Cited by 4 publications

(1 citation statement)

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“…To be clear, this is absolutely a system-level, electronic medical record (EMR)- and insurance-driven reality; it is not clinician driven. Primary care clinicians are under intense pressure around documentation, EMR demands, and quality metrics [ 31 , 32 ]. In fact, increased EMR demands among other box-checking activities are a source of burnout for practicing primary care clinicians [ 33 ].…”

Section: Manuscriptmentioning

confidence: 99%

The contextual interview: a cross-cutting patient-interviewing approach for social context

Cahill,

Martin,

Beachy

et al. 2024

Medical Education Online

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Patient interviewing pedagogy in medical education has not evolved to comprehensively capture the biopsychosocial model of healthcare delivery. While gathering a patient’s social history targets important aspects of social context it does not adequately capture and account for the real-time reassessment required to understand evolving factors that influence exposure to drivers of health inequities, social determinants of health, and access to supports that promote health. The authors offer a patient interviewing approach called the Contextual Interview (CI) that specifically targets dynamic and ever-changing social context information. To substantiate the use of the CI in medical education, the authors conducted a qualitative review of the Accreditation Council for Graduate Medical Education Milestones for primary care specialties (Family Medicine, Internal Medicine, and Pediatrics). Milestones were coded to the extent to which they reflected the learner’s need to acknowledge, assess, synthesize and/or apply patient contextual data in real-time patient encounters. Approximately 1 in 5 milestones met the context-related and patient-facing criteria. This milestone review further highlights the need for more intentional training in eliciting meaningful social context data during patient interviewing. The CI as a cross-cutting, practical, time-conscious, and semi-structured patient interviewing approach that deliberately elicits information to improve the clinician’s sense and understanding of a patient’s social context. The authors reviewed future directions in researching adapted versions of the CI for undergraduate and graduate medical education.

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Section: Manuscriptmentioning

confidence: 99%