Improving Communication and Collaboration Using Artificial Intelligence: An NLP-Enabled Pair Programming Collaborative-ITS Case Study

Abstract

This dissertation investigates computational models and methods to improve collaboration skills among students. The study targets pair programming, a popular collaborative learning practice in computer science education. This research led to the first machine learning models capable of detecting micromanagement, exclusive language, and other types of collaborative talk during pair programming. The investigation of computational models led to a novel method for adapting pretrained language models by first training them with a multi-task learning objective. I performed computational linguistic analysis of the types of interactions commonly seen in pair programming and obtained computationally tractable features to classify collaborative talk. In addition, I evaluated a novel metric utilized in evaluating the models in this dissertation. This metric is applicable in the areas of affective systems, formative feedback systems and the broader field of computer science. Lastly, I present a computational method, CollabAssist, for providing real-time feedback to improve collaboration. The empirical evaluation of CollabAssist demonstrated a statistically significant reduction in micromanagement during pair programming. Overall, this dissertation contributes to the development of better collaborative learning practices and facilitates greater student learning gains thereby improving students' computer science skills.