Improving business decision making based on KPI management system

Andrade, Paulo Roberto Martins de; Sadaoui, Samira

doi:10.1109/smc.2017.8122789

Cited by 12 publications

(4 citation statements)

References 15 publications

Supporting

Mentioning

Contrasting

Order By: Relevance

“…The difficulty of optimizing and updating KPIs leads to a search for different solutions. The resulting solution will facilitate decision-makers with traceable, optimized compliant KPIs [39] because improving organizational performance requires a realistic, methodical strategy to integrate and align compliant KPIs at all levels [40].…”

Section: Business Performance Management Systemmentioning

confidence: 99%

Improvement and Implementation of Sustainable Key Performance Indicators in Supply Chain Management: The Case of a Furniture Firm

Yurtay

Demirci

et al. 2023

IEEE Access

View full text Add to dashboard Cite

Businesses today recognize the importance of business performance management (BPM) as an effective business strategy and practical solution to a robust supply chain management process. At the same time, businesses seek to deepen their footprints in global markets, to actively use critical metrics, KPIs (Key Performance Indicators), in business performance management, to make performance management compatible with strategic goals, up-to-date and sustainable. KPIs are priority indicators determined to achieve the strategic objectives of the enterprise. Updating the KPIs used to measure, monitor and analyze business performance also has a critical place in performance management. This article presents a case study of a novel approach to real-time updating and monitoring KPIs integrated into supply chain management (SCM) software. The proposed approach bridges the gap between measuring and implementing business performance. The study analyzes and aligns the relationships of duplicate KPIs. It systematically carries out the KPI weights of the managers in line with the strategic goals and improves performance management by eliminating the weakness in the KPI change. It also provides a framework for sustainable performance management and discusses the case study with implications of KPIs that affect performance management success.INDEX TERMS Business performance management, key performance indicators, performance improvement (PI), iterative KPI algorithm. I. INTRODUCTIONThe performance of businesses is critical for sustainable competitive advantages and continuous improvement [1]. Sustainable competitive advantage and constant gain are supported by monitoring and controlling the performance of the business. For this reason, performance monitoring and improvement studies always maintain their importance [2]. Businesses aware of this situation must reconsider their performance measurements with quantitative criteria for traceability. Because performance measurement is critical in increasing efficiency and effectiveness, especially in The associate editor coordinating the review of this manuscript and approving it for publication was Yen-Lin Chen . SCM [3], at this point, quantitative measures are usually set for performance measurement and evaluation [3], [4], [5].Businesses should be able to respond to many changes, such as adapting to technological change, maintaining their competitive advantages, increasing their capacity, and at the same time, constantly measuring their corporate performance. This necessity requires real-time monitoring of performance measurements in production and operations management [6], [7]. Performance monitoring and regulation usually take place on a semi-annual basis from the operational to the strategic level. However, in periods when the workload of the enterprise increases, the period can be up to one year. On the other hand, the criteria that define these periods are related to the key performance indicators (KPIs) in a way that supports each other. However, they are defined

show abstract

Section: Business Performance Management Systemmentioning

confidence: 99%

Improvement and Implementation of Sustainable Key Performance Indicators in Supply Chain Management: The Case of a Furniture Firm

Yurtay

Demirci

et al. 2023

IEEE Access

View full text Add to dashboard Cite

show abstract

“…Key performance indicators (KPIs) are typically used to measure the management process's performance to suggest suitable potential directions (de Andrade and Sadaoui, 2017). Under the KPIs, we studied various critical functions of an organization, namely financial status, sales, customer satisfaction, human resources and business operation.…”

Section: Research Backgroundmentioning

confidence: 99%

“…Operational performance depends on the architecture, quality of data, usage, security, agility in data analysis, availability of data, the structure of the data, speed of the data, scale, (Kaisler et al , 2013; Tole, 2013; and de Andrade and Sadaoui, 2017). In this study, we focus on 3S operational factors, i.e.…”

Section: Research Backgroundmentioning

confidence: 99%

The role of 3S in big data quality: a perspective on operational performance indicators using an integrated approach

Verma

Kumar

Mittal

et al. 2021

TQM

View full text Add to dashboard Cite

PurposeThis study aims to provide insight into the operational factors of big data. The operational indicators/factors are categorized into three functional parts, namely synthesis, speed and significance. Based on these factors, the organization enhances its big data analytics (BDA) performance followed by the selection of data quality dimensions to any organization's success.Design/methodology/approachA fuzzy analytic hierarchy process (AHP) based research methodology has been proposed and utilized to assign the criterion weights and to prioritize the identified speed, synthesis and significance (3S) indicators. Further, the PROMETHEE (Preference Ranking Organization METHod for Enrichment of Evaluations) technique has been used to measure the data quality dimensions considering 3S as criteria.FindingsThe effective indicators are identified from the past literature and the model confirmed with industry experts to measure these indicators. The results of this fuzzy AHP model show that the synthesis is recognized as the top positioned and most significant indicator followed by speed and significance are developed as the next level. These operational indicators contribute toward BDA and explore with their sub-categories' priority.Research limitations/implicationsThe outcomes of this study will facilitate the businesses that are contemplating this technology as a breakthrough, but it is both a challenge and opportunity for developers and experts. Big data has many risks and challenges related to economic, social, operational and political performance. The understanding of data quality dimensions provides insightful guidance to forecast accurate demand, solve a complex problem and make collaboration in supply chain management performance.Originality/valueBig data is one of the most popular technology concepts in the market today. People live in a world where every facet of life increasingly depends on big data and data science. This study creates awareness about the role of 3S encountered during big data quality by prioritizing using fuzzy AHP and PROMETHEE.

show abstract

“…By setting, sampling, calculating and analyzing the key parameters of the input and output of the internal process, it is capable to measure the process performance. This is an objective quantitative management index, a tool to decompose the strategic objectives of an enterprise into operational work objectives, and an enterprise performance basis of effectiveness management [18][19][20].…”

Section: Learning From Successful Experiences At Home and Abroadmentioning

confidence: 99%

Performance Appraisal Based on Incentive Strengthening Theory and Its Application in Human Resource Management

Li¹

2019

dtssehs

View full text Add to dashboard Cite

Under the situation of increasingly fierce market competition, the application of performance appraisal in human resources management is becoming more and more prominent. However, due to the lack of new management ideas and theories and the outdated performance assessment methods, the effect of human resources management is not as good as expected. This paper takes performance appraisal as the research focus, introduces the theory of incentive reinforcement as the support, analyses the main contents and problems of enterprise and organization performance appraisal, discusses the theory of incentive reinforcement and its application in performance appraisal, and puts forward improvement measures from five aspects through the actual examples, to play the role of performance appraisal to mobilize the enthusiasm and creativity of the staff, promote human resources management, achieve the goal of "making the best use of people and materials", and enhance the continuous development and progress of enterprises and organizations.

show abstract

Improving business decision making based on KPI management system

Cited by 12 publications

References 15 publications

Improvement and Implementation of Sustainable Key Performance Indicators in Supply Chain Management: The Case of a Furniture Firm

Improvement and Implementation of Sustainable Key Performance Indicators in Supply Chain Management: The Case of a Furniture Firm

The role of 3S in big data quality: a perspective on operational performance indicators using an integrated approach

Performance Appraisal Based on Incentive Strengthening Theory and Its Application in Human Resource Management

Contact Info

Product

Resources

About