Improving attitudes towards social robots using imagined contact

Wullenkord, Ricarda; Eyssel, Friederike Anne

doi:10.1109/roman.2014.6926300

Cited by 12 publications

(18 citation statements)

References 22 publications

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“…Finally, results of the influence of the imagined scenario on the trusting behavior seem to infirm our hypothesis that imagining a collaborative interaction scenario would determine a higher level of trust, While this in contrast with the findings in the study of Kuchenbrandt et al (2012) witnessing that robots acceptance increases when users imagine a collaborative scenario, this is line with the more recent study of Wullenkord et al (2014), where participants who had imagined contact with a robot did not report more positive attitudes towards robots. However, in the specific case of our study, the weak influence of the imagined scenario on the participants' level of trust can be explained by the fact that the participants had difficulties in imagining the proposed interaction scenario.…”

Section: Discussionsupporting

confidence: 83%

“…Conversely, in a subsequent study Wullenkord et al . (2014) reproduced a similar scenario but obtained different results: participants who had imagined contact with a robot did not report more positive attitudes towards robots nor they showed higher contact intentions with it than participants who had imagined contact with a human or with other kinds of technical devices.…”

Section: Type Of Hri Scenariomentioning

confidence: 87%

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Trust as indicator of robot functional and social acceptance. An experimental study on user conformation to iCub answers

Gaudiello

Zibetti

Lefort

et al. 2016

Computers in Human Behavior

156

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International audienceTo investigate the dynamics of human-robot acceptance, we carried out an experimental study with 56 adult participants and the iCub robot. Trust in the robot has been considered as a main indicator of acceptance and measured by the participants' conformation to the iCub's answers to questions on functional and social tasks characterized by perceptual and socio cognitive uncertainty. In particular, we were interested in understanding whether (i) trust in functional savvy is a prerequisite for trust in social savvy, and (ii) to what extent factors such as participants' desire for control, attitude towards social influence of robots, and imagined collaborative vs. competitive scenario, may influence their trust in the iCub. We found that participants conformed more to the iCub's answers in the functional than in the social tasks. Moreover, the few participants conforming to the iCub's answers in the social task also conformed less in the functional issues. Trust in the robot's functional savvy does not thus seem to be a prerequisite for trust in its social savvy. Finally, the examined factors did not influence the trust in iCub. Results are discussed with relation to methodology of human-robot interaction (HRI) research

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Section: Discussionsupporting

confidence: 83%

Section: Type Of Hri Scenariomentioning

confidence: 87%

Trust as indicator of robot functional and social acceptance. An experimental study on user conformation to iCub answers

Gaudiello

Zibetti

Lefort

et al. 2016

Computers in Human Behavior

156

View full text Add to dashboard Cite

show abstract

“…Previous research by Wullenkord and Eyssel [20] has shown that the amount of detail in an imagination scenario did not influence the effects of IC on robot attitudes. In their study, the authors used a restaurant scenario that was described either with a low versus high amount of detail.…”

Section: (C) Independent Variable: Imagined Contactmentioning

confidence: 78%

“…Only few previous studies have tested IC in the context of social robots with regards to attitudes and the respective findings presented a rather mixed picture (e.g. [19][20][21]): for example, Kuchenbrandt and Eyssel have demonstrated that independent of content of the imagination, IC with a robot improved robot-related attitudes [19]. In turn, results by Wullenkord and Eyssel [20] have shown that IC with a robot did not change robot-related attitudes significantly.…”

Section: Introduction and Related Workmentioning

confidence: 99%

“…[19][20][21]): for example, Kuchenbrandt and Eyssel have demonstrated that independent of content of the imagination, IC with a robot improved robot-related attitudes [19]. In turn, results by Wullenkord and Eyssel [20] have shown that IC with a robot did not change robot-related attitudes significantly. However, more recently, Wullenkord et al have found that imagined robot contact was effective in reducing negative emotions towards a robot, but once more, IC did not change robot-related attitudes [21].…”

Section: Introduction and Related Workmentioning

confidence: 99%

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Imagine how to behave: the influence of imagined contact on human–robot interaction

Wullenkord

Eyssel

2019

Phil. Trans. R. Soc. B

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One contribution of 17 to a theme issue 'From social brains to social robots: applying neurocognitive insights to human -robot interaction'.Imagined contact (IC), that is, mentally simulating an interaction with an outgroup member, reduces negative attitudes towards outgroup members, increases contact intentions, and reduces intergroup anxiety in humanhuman intergroup context. Our experiment tested the effectiveness of IC with a robot to improve human-robot interaction (HRI). Social psychological literature suggested that IC provides a behavioural script for an interaction. Hence, an imagined scenario similar to a real contact scenario should be more effective in eliciting the aforementioned positive effects. We therefore examined the effect of similarity between IC with a robot and the following actual HRI on interaction perception, and behaviours towards the robot. High similarity was expected to lead to a more positive perception of HRI and more positive interaction behaviour towards the robot (e.g. more social behaviour). Results showed that perceived HRI quality was evaluated more positively and participants displayed more social behaviour towards the robot when the imagined task resembled the HRI that followed, compared to when it did not resemble the subsequent HRI. When controlling for covariates, the effects on number of social behaviours and perceived interaction quality remained significant, however, there was no effect on the total amount of time spent producing social behaviours.This article is part of the theme issue 'From social brains to social robots: applying neurocognitive insights to human -robot interaction'.

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Bibliography

2016

Learning Robotics, With Robotics, by Robotics

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Improving attitudes towards social robots using imagined contact

Cited by 12 publications

References 22 publications

Trust as indicator of robot functional and social acceptance. An experimental study on user conformation to iCub answers

Trust as indicator of robot functional and social acceptance. An experimental study on user conformation to iCub answers

Imagine how to behave: the influence of imagined contact on human–robot interaction

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