Abstract:In order to improve the car-hailing service quality, this paper adopted system dynamics. Based on the simulation of the system model, the improvement strategy of car-hailing service quality was proposed. The system boundary was determined from the car-hailing service environment quality, service interaction quality, service result quality, and other aspects. Relying on Vensim policy simulation function, this paper simulated the impact of car-hailing service quality changes on the car-hailing about the business… Show more
Set email alert for when this publication receives citations?
scite is a Brooklyn-based organization that helps researchers better discover and understand research articles through Smart Citations–citations that display the context of the citation and describe whether the article provides supporting or contrasting evidence. scite is used by students and researchers from around the world and is funded in part by the National Science Foundation and the National Institute on Drug Abuse of the National Institutes of Health.