2021
DOI: 10.1080/10749357.2021.1928838
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Important-performance analysis to conceptualize goal priorities in community dwelling stroke survivors

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Cited by 3 publications
(2 citation statements)
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“…Importance–performance analysis (IPA), developed by Martilla and James in 1977, helps understand the prioritization of services for improving customer satisfaction [ 12 ]. IPA has been used in business domain as well as medical and public health fields, as an approach to enhance patient satisfaction and health [ 13 , 14 ].…”
Section: Purposementioning
confidence: 99%
“…Importance–performance analysis (IPA), developed by Martilla and James in 1977, helps understand the prioritization of services for improving customer satisfaction [ 12 ]. IPA has been used in business domain as well as medical and public health fields, as an approach to enhance patient satisfaction and health [ 13 , 14 ].…”
Section: Purposementioning
confidence: 99%
“…Additionally, many PwCS report a fear of falling 2 and reduced walking balance self-efficacy 3 , each linked to decreased community participation and quality of life [3][4][5][6][7][8][9] . Likely as a result of this functional importance, balance improvements are a primary rehabilitation goal 10 .…”
Section: Introductionmentioning
confidence: 99%