Importance-Performance Analysis of Tourism Destination Attractiveness

Rosário, João Ferreira do; Calisto, Maria de Lurdes; Machado, Ana Teresa; Gustavo, Nuno

doi:10.4018/978-1-7998-8306-7.ch012

Cited by 2 publications

(2 citation statements)

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“…The impact of cycling infrastructure on destination performance is also recognized, highlighting the need for evaluation and support at various levels (Šebešová and Kršák 2018). Stakeholder feedback is valuable in identifying a destination's attributes to attract tourists, including the importance of accessibility and technological infrastructures (do Rosário et al 2022). The correlation between tourism and infrastructure is significant, as infrastructure is necessary for both the object and the tourist, and attention must be paid to the relationship between tourism and the surrounding environment (Saryani 2021).…”

Section: Discussionmentioning

confidence: 99%

Awareness and Perception Toward Heritage, Life, and Tourism in Converting Tourism Area

HYASAT

2023

J. Environ Manag Tour

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The transformation of local areas to a tourism destination requires high awareness and perception of local community about the tourism activities and the consequences evolved of this involvement including the economic changes. This study examines the level of awareness of local communities regarding their role in the development of tourism in their city, particularly in rural areas since the transformation to a tourism destination was made by the governmental arrangements. A quantitative research approach was used. The population formed the local community of the city. A simple random sample composed of 700 citizens was selected to represent different community categories. The validity and reliability of the questionnaire was measured through a pilot sample. The results show the high validity and reliability of the data collection tool. The findings indicate that citizens were satisfied with the tourism development but expressed concern about its impact on their culture and privacy. The level of participation was found to be insufficient due to a lack of awareness of their role in the process. Negative perceptions regarding the quality of life also hindered their participation in local area development. The study recommends the official organization of the city's conversion to a tourism destination, including improvements in infrastructure and greater participation from locals.

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Section: Discussionmentioning

confidence: 99%

Awareness and Perception Toward Heritage, Life, and Tourism in Converting Tourism Area

HYASAT

2023

J. Environ Manag Tour

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“…The research aims to obtain insights about the relevance of the pull factors (attributes) influencing Lisbon region tourism competitiveness and the region's performance on these attributes based on the tourist's feedback. While there is already an IPA study considering the tourists' feedback about Portugal (Padma, 2016), and an IPA study considering the stakeholders (not tourists) feedback about Lisbon city (Rosário et al, 2022), to the best of our knowledge, this is the first research regarding the tourists' perspective on the Lisbon region.…”

Section: Introductionmentioning

confidence: 99%

An Importance–Performance Analysis Approach to a Tourism Destination: the Case of Lisbon Metropolitan Area, Portugal

Rosário,

Severino,

Nunes

et al. 2024

ICTR

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Pull factors, the attributes of a specific location, matter in tourism. These factors encompass the distinctive characteristics and alluring features that attract tourists to a destination, their importance and performance influencing the decision-making process and overall experience. A clear comprehension of this concept is crucial for destinations' economic vitality as they compete for tourists and strive for economic expansion and employment prospects. Indeed, an in-depth knowledge of these factors' importance and performance underscores the need for regions to adjust their approach to evolving tourist preferences. This adaptation is crucial to fostering responsible and sustainable tourism practices that safeguard cultural and natural resources. However, besides learning about the factors considered critical by tourists to visit a location, it is paramount to analyse how they evaluate the performance of each of these factors while staying there.This study focuses on the Lisbon Metropolitan Area (LMA), Portugal, and the findings will provide essential insights into destination competitiveness, sustainable tourism development, and the creation of unique travel experiences. As a destination that gained popularity, attracting tourists from all over the world, it is necessary to comprehend the specific factors that contribute to this vibrant region's allure and how it performs regarding them. The research will use the Importance-Performance Analysis to make data interpretation accessible and suggest relevant measures to improve competitiveness based on optimising the allocation of resources among the various factors/attributes analysed. The research incorporates numerous criteria categories, including historical significance, urban appeal, natural scenery, culinary experiences, cultural heritage, and aspects like streets' cleanliness, transport availability, or health emergency infrastructures. The study's conclusions will impact Lisbon region's (LMA) tourism and destination management. By understanding what factors are more important for tourists that visit the area and their evaluation of the performance of each of these factors, stakeholders can improve marketing, infrastructure, and the visitors' experience to promote sustainable development and maintain Lisbon's standing as a top tourist destination for rewarding and enlightening experiences. Relevant data is also provided to inform future tourism initiatives. This study adds to the academic discussion of location competitiveness and unique travel experiences.

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Importance-Performance Analysis of Tourism Destination Attractiveness

Cited by 2 publications

References 56 publications

Awareness and Perception Toward Heritage, Life, and Tourism in Converting Tourism Area

Awareness and Perception Toward Heritage, Life, and Tourism in Converting Tourism Area

An Importance–Performance Analysis Approach to a Tourism Destination: the Case of Lisbon Metropolitan Area, Portugal

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