Importance of the Chatbot in the Different Social Areas
Cristian Benalcazar,
Mario Mendez,
Alvin Melendez
et al.
Abstract:This research aims to determine the relevance that the use of chatbots has gained. We conducted a scientific literature review and mapped the research trends that address the paradigms of using chatbots, in achieving benefits in education, communication, or economics, as well as the benefit that this technology provides in the field of health. It is required to find the most suggested architecture used for a distributed chatbot system in e-commerce to automate human-machine communication through natural langua… Show more
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