Implicit guidance in educational online collaboration: Supporting highly qualitative and friendly knowledge exchange processes

Conceptualization and Measurement of Peer Collaboration in Higher Education: A Systematic Review

“…For example, network analysis could be applied to measure individual and joint participation as well as to examine coordination costs (i.e., managing task and progress ; cf., Kent & Cukurova, 2020), discourse analysis could support the measurement of constructing shared knowledge and solutions , whereas sentiment analysis (which was not used in the included studies but seems to be a promising approach for emotion mining, cf. Ollesch et al, 2022) could support the measurement of maintaining a functional team. The detailed and theoretically sound descriptions of facets and sub-facets of collaboration will help researchers in the field of educational data mining and learning analytics to elaborate digital traces (cf.…”

Knowledge Transfer Mechanisms Using Text Mining and Sentiment Analysis – Case in an Online Collaboration

“…They stated that it was caused by the dissemination of information, which is mainly done directly through informal discussions without documentation. In this study, we will use a machine as tool (online chat application) to analyze and optimize KT as the solution to problems in KT ( Zhao et al, 2021;Ollesch et al, 2022).…”

“…Various intermediary tools or machines are examined and tested for their effectiveness in the process of disseminating information and knowledge. For example, a group awareness tool in a social media learning community with a wiki-like platform environment in the study conducted by Ollesch et al (2022) was tested to prove its effectiveness in improving the quality of content and learning outcomes. This tool combines the visualization of the knowledge level (cognitive awareness) and friendliness level (emotional awareness) by analyzing the content of the text, the comments, and the sentiments.…”

“…It continuously creates new knowledge (Nonaka et al, 1995) and improves the quality and productivity of knowledge (Becerra-Fernandez & Sabherwal, 2014). An example of a KT is online collaboration activities such as online discussions carried out using various media, such as social media, online communities or forums, and online learning platforms ( Widyahastuti & Tjhin, 2018;Zhao et al, 2021;Ollesch et al, 2022;Shang et al, 2022). Social media is widely used because of its flexibility and multifunctionality with various modes of communication, and an example of a globally popular social media app is WhatsApp Messenger (Leng et al,2013 ;Anireh & Amadi, 2020;Iqbal, 2022).…”