2017
DOI: 10.1186/s12884-017-1461-y
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Implementing the WHO integrated tool to assess quality of care for mothers, newborns and children: results and lessons learnt from five districts in Malawi

Abstract: BackgroundIn 2014 the World Health Organization (WHO) developed a new tool to be used to assess the quality of care for mothers, newborns and children provided at healthcare facility level. This paper reports on the feasibility of using the tool, its limitations and strengths.MethodsAcross 5 districts in Malawi, 35 healthcare facilities were assessed. The WHO tool includes checklists, interviews and observation of case management by which care is assessed against agreed standards using a Likert scale (1 lowest… Show more

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Cited by 26 publications
(62 citation statements)
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“…on Excel were used to analyze summary scores for each area of care. Following Smith and colleagues (13), standards were considered to have been met if scored four or five.…”
Section: Discussionmentioning
confidence: 99%
See 3 more Smart Citations
“…on Excel were used to analyze summary scores for each area of care. Following Smith and colleagues (13), standards were considered to have been met if scored four or five.…”
Section: Discussionmentioning
confidence: 99%
“…In 2014, the WHO integrated quality of care assessment tool was developed from two existing survey instruments, the Health Facility Survey tool to evaluate the quality of care delivered to sick children and the Hospital Care for Mothers and Newborn Babies quality assessment and improvement tool (13). The Health Facility Survey, developed by the WHO Department of Child and Adolescent Health and Development in 2003, is based on the Integrated Management of Childhood Illness (IMCI) clinical guidelines (14) and has been used previously in various settings including rural Ghana (15) and…”
Section: Adaptation Of the Who Integrated Quality Of Care Assessment mentioning
confidence: 99%
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“…The Toolkit includes a clinic implementation guide, group antenatal care training and facilitation guide, benchmarks, a training video, and interactive learning materials. Although the Toolkit can be used alone, research shows that implementation proceeds more quickly and with greater fidelity when supportive consultation and interactive assistance is provided [62][63][64][65][66]. To help with planning and resolving emerging challenges, our implementation team provides intensive and supportive consultation and interactive assistance each week as each clinic prepares and during the first 2 months of rollout of the group antenatal care model.…”
Section: Intervention: Group Antenatal Care Implementation Toolkitmentioning
confidence: 99%