“…The members of this group consider design more generally and at a higher level of abstraction than those who discuss design in more specific ways related to an artifact (see Appendix A). Included in this category are guidelines or software design principles (Boling & Soo, 1999;Peterson, 1999), broad approaches to design conceptualisation (Borchardt, 1999;Levy, 1999), a model of CALL design (Hoven, 1999a(Hoven, , 1999bOrsini-Jones, 1999) and a user-centred methodology (Hémard, 1999). In the synopsis here, 2 At the EuroCALL Conference 2001, in Nijmegan, seven themes were used to classify conference papers.…”