Implementing Industry 4.0 principles

Impact of Industry 4.0 adoption on workload demands in contact centers

“…Besides the incorporation of a portfolio of digital technologies, I4.0 encompasses a set of design principles that guide its implementation (Basl, 2016; Cañas et al, 2021; Hermann et al, 2016); they are: (i) interconnection, which is the ability of machines, devices, sensors, and people to connect and intercommunicate through IoT; (ii) information transparency, which represents the widespread availability of comprehensive information to support decisions; (iii) technical assistance, which is the systems' ability to underpin decision‐making and problem‐solving, and in the execution of dangerous tasks; and (iv) decentralized decisions, which is the systems' ability to perform tasks and decide autonomously. I4.0 may also be characterized by other aspects, such as (i) velocity, which denotes the increasingly speed at which organizations are impacted, (ii) scope, which refers to the large number of impacted sectors, and (iii) paradigm shift in technology policy, which comprises the novel policies designed to support the inherent innovations from I4.0 (Schwab, 2015).…”

Kontribusi Aplikasi Sistem Manajemen Pembelajaran Berbasis Siber Terhadap Kompleksitas Manajemen Tindakan Kelas

“…Guna memenuhi tuntutan seperti ditulis sebelumnya, teknologi siber harus merupakan platform dalam manajemen tindakan kelas, dan mesti mengacu kepada prinsip Industry 4.0 (Cañas,, H., et al, 2021), yaitu: 1) Komunikasi berbasis internet (IoT and IoP) yang mampu melipat ruang dan waktu; 2) Efisiensi dan efektifitas material, segala bentuk fisikal dirancang secara imajiner, direkam dan didokumentasikan, divisualkan melalui teknologi informatika dan komputer multimedia; 3) Ringan, mudah, tangkal rigiditas, produkif, meluaskan aktifitas, merangsang inisiatif, menumbuhkan kreatifitas, dan mendorong untuk berinovasi, dan semua itu lebih operasional dan lebih membumi; dan pada ihwal kinerja; 4) Kerja mandiri sesuai porsi kewenangan dan meringkas birokrasi. Prinsip Sosietal 5.0 diterapkan dalam manajemen tindakan kelas guna menangkal malfungsi teknologi internet.…”

Smart Master Production Schedule for the Supply Chain: A Conceptual Framework

“…The proposal presented here is based on the general assumption that the environment on which it is developed has the characteristics of an SC4.0, i.e., an SC whose digital transformation is aligned with the design principles governing I4.0 and is carried out by using its enabling technologies. In this particular case, specifically some design principles of I4.0, such as flexibility, intelligence, integration, virtualization, interconnectedness, interoperability, visibility, real-time action ability, energy efficiency and sustainability [79][80][81][82] play a relevant role directly or indirectly in the endeavor to confront SC complexity and heterogeneity toward more resilience and sustainability on the way toward SC4.0. The same applies for some of its enabling technologies, such as information and communication technologies (ICT), cyber-physical systems (CPS) or cyber-physical production systems (CPPS), the Internet of things (IoT) or the industrial IoT (IIoT), smart enterprise resource planning (ERP), manufacturing execution system (MES), virtual reality, DT, ML algorithms, big data, cloud services or cloud manufacturing, semantic technologies and cybersecurity [79,81,[83][84][85], which are involved in the design of the proposal, along with techniques such as modeling, simulation and optimization.…”