Implementing a Patient Portal: The Role of a Hospital Librarian

Willis, Christine A.; Gassaway, Julie

doi:10.1080/15398285.2018.1451153

Cited by 3 publications

(9 citation statements)

References 12 publications

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“…Additionally, 52% of US adults want to access their health records and interact with health care providers through secure online sources [19]. The Meaningful Use criteria in the HITECH Act incentivizes hospitals and care providers who offer these resources to patients [1,20]. One common way that health care providers offer these services is through EHR patient portals [20,21].…”

Section: Changing Health Care Landscapementioning

confidence: 99%

“…The Meaningful Use criteria in the HITECH Act incentivizes hospitals and care providers who offer these resources to patients [1,20]. One common way that health care providers offer these services is through EHR patient portals [20,21]. Patient portals are designed to allow patients access to their health test results, messaging, and appointment scheduling with providers [1].…”

Section: Changing Health Care Landscapementioning

confidence: 99%

“…These skills sets are useful in the selection and delivery of health information. One of the most noted examples of librarians' involvement in eHealth is providing information resources through EHRs [20,21,29,30]. The St. Louis Children's Hospital integrates library consults for patient education through its Epic EHR system [30].…”

Section: Information Searching and Evaluatingmentioning

confidence: 99%

“…Through a partnership with their IT department and the timely release of the NNLM initiative Medline Plus Connect, librarians educate patients in the use of My Chart and are able to showcase the health education resources of Medline Plus Connect [21]. Hospital librarians at the Shepherd Center's Noble Learning Resource center were involved with the creation of a patient portal for the center [20]. Their responsibilities first revolved around creating a user guide for the portal, but after realizing its educational potential, librarians were able to incorporate the Learning Resource Centers' assets into the online portal to enhance the availability of educational resources to patients [20].…”

Section: Information Searching and Evaluatingmentioning

confidence: 99%

“…Hospital librarians at the Shepherd Center's Noble Learning Resource center were involved with the creation of a patient portal for the center [20]. Their responsibilities first revolved around creating a user guide for the portal, but after realizing its educational potential, librarians were able to incorporate the Learning Resource Centers' assets into the online portal to enhance the availability of educational resources to patients [20]. These initiatives showcase different approaches to providing reliable educational resources to consumers using the EHR systems.…”

Section: Information Searching and Evaluatingmentioning

confidence: 99%

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Exploring digital health care: eHealth, mHealth, and librarian opportunities

Chan¹

2021

jmla

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Technology advances in eHealth and mHealth are changing the way that health care consumers and providers communicate, receive and deliver care, and access health information. As electronic health records and smartphones have become ubiquitous in the United States, opportunities and applications for the integration of eHealth and mHealth have increased. In addition to technology advances, the changing health care model is simultaneously adapting to and driving initiatives in digital health care. With these digital initiatives have come challenges, including data overload, security and privacy concerns, deficits in technological and health literacy skills, and sorting through the vast number of choices of digital applications. Navigating this changing landscape can be overwhelming and time consuming for both health care providers and consumers. Librarians are uniquely positioned to assist providers and consumers to break down barriers within the digital health care landscape through data management initiatives, technology and health literacy instruction, and finding and evaluating health information and digital health technologies.

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Section: Changing Health Care Landscapementioning

confidence: 99%

Section: Changing Health Care Landscapementioning

confidence: 99%

Section: Information Searching and Evaluatingmentioning

confidence: 99%

Section: Information Searching and Evaluatingmentioning

confidence: 99%

Section: Information Searching and Evaluatingmentioning

confidence: 99%

See 3 more Smart Citations

Exploring digital health care: eHealth, mHealth, and librarian opportunities

Chan¹

2021

jmla

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Mitigating the infodemic of the pandemic: hospital librarians’ enactment and development of information resilience in healthcare organisations

Ahlryd,

Hanell

2024

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PurposeThe challenges to healthcare caused by the COVID-19 pandemic forced hospital librarians to develop their abilities to cope with change and crises, both on a social level and an organisational level. The aim of this study is to contribute to knowledge about how hospital librarians developed library services during the pandemic and how these changes contributed to building information resilience in the healthcare organisation. This paper also seeks to explore how resilience theory, and specifically the concept information resilience, can be used within library and information science (in LIS) to investigate resilience in the library sector.Design/methodology/approachNine semi-structured interviews with librarians were conducted at four different hospital libraries in four different regions in Sweden between March and May 2022. The empirical material was analysed through an interaction between the tzheoretical perspective and the empirical material through a thematic analysis. In each theme, specific resilience resources are identified and analysed as components of the information resilience developed by hospital librarians.FindingsThe results show that hospital librarians contribute to several different information resilience resources, which support information resilience in the healthcare organisation. Three aspects characterize the qualities of resilience resources: access, flexibility, and collaboration. The findings suggest that the framework for analysing information resilience used in this study is well suited for studying the resilience of libraries from both organisational and informational aspects.Originality/valueThe analysis of information resilience on an organisational level presents a novel way to study resilience in the library sector.

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Information work of hospital librarians: Making the invisible visible

Hanell

Ahlryd

2021

Journal of Librarianship and Information Science

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The aim of this paper is to explore and to make visible how the information work of hospital librarians is enacted in key practices where services of the hospital library are employed to support evidence-based practice. The empirical material was produced at three hospital libraries in three different regions in Sweden between January and March 2020. A practice-oriented approach using the theoretical lens information work is employed to analyze nine semi-structured interviews with hospital librarians and hospital library managers, together with field notes from observations of interactions between hospital librarians and healthcare practitioners. The analysis investigates the conditions for information work performed by hospital librarians as they participate in three key practices: clinical practices, information seeking practices, and HTA-practices. The results of the analysis are related to four categories of invisible information work, and the nature of the information work done to counter different types of invisibilities within the key practices is discussed. The findings suggest that a substantial amount of the information work of hospital librarians is invisible to clinicians. At the same time, considerable efforts are made by hospital librarians to counter different types of invisibility, for example through building relationships with healthcare staff and to develop and make specialized competencies visible. In particular, the importance assigned to evidence-based practice in healthcare allows for the librarians to be regarded by clinicians as legitimate partners with clearly defined competencies in specific situations.

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Implementing a Patient Portal: The Role of a Hospital Librarian

Cited by 3 publications

References 12 publications

Exploring digital health care: eHealth, mHealth, and librarian opportunities

Exploring digital health care: eHealth, mHealth, and librarian opportunities

Mitigating the infodemic of the pandemic: hospital librarians’ enactment and development of information resilience in healthcare organisations

Information work of hospital librarians: Making the invisible visible

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