Implementation of User Centered Design Method in E-Commerce Book Sales Application

Abstract

Placement of the end user as a center in the system development process is a philosophy of UCD (User Centered Design). UCD method can help end users to overcome the difficulty of reading and translating the documents that exist in every development. The UCD approach has been supported by a variety of techniques, tools, methods, procedures and processes to help design interactive systems to be more user-centered. In the UCD method the user is at the highest level on all graphical interfaces that are used in conjunction with the entire admin content of the information. The user interaction with the information admin must have the same comfort as his experience using other systems. This writing aims to design an e-commerce application with the UCD method of selling books and providing information relating to books. The methods used for collecting data are interviews and observation of end users, and literature studies. The expected outcome of this design is to be able to provide better services, especially in providing books desired by the buyer.