Implementation of the first Project ECHO Superhub in Australia

Moss, Perrin; Nixon, Phil; Newcomb, Dana

doi:10.5334/ijic.s4015

Cited by 4 publications

(5 citation statements)

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“…The interview participants acknowledged that this evolving pipeline came to fruition following the ECHO ® Superhub designation in 2018 (Moss et al, 2021 ). This was when the project team was authorized to commence delivering ECHO ® Immersion training from 2019 to license and accredit other teams (internal and external organizational teams) to replicate the ECHO model™ independently.…”

Section: Resultsmentioning

confidence: 99%

Integration intrapreneurship: implementing innovation in a public healthcare organization

2022

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Aim As global events impact the way organizations operate and innovate in response to regional, workforce and consumer needs, the concept of intrapreneurism is attracting growing interest from policymakers and executives, particularly within the healthcare sector. The aim of this study was to capture the key learnings from the implementation of a telementoring pilot, to understand how intrapreneurship can embed innovation within an established organization to effect more integrated healthcare. Purpose A qualitative approach was used with a phenomenological lens to explore the key learnings of the Project ECHO® (Extension for Community Healthcare Outcomes) pilot implementation to provide an understanding of what the project team’s strategies and tactics were during the process of embedding a new business innovation. The implementation and piloting of Project ECHO®, a telementoring model, in a large-scale public healthcare organization in Queensland, Australia, was investigated as an exemplar of integration intrapreneurship. Findings Through an inductive approach, this qualitative study found the implementation of the Project ECHO® pilot had specific dimensions and strategies/tactics which were exemplars of intrapreneurism. The organizational context and workforce characteristics described in this study presented new knowledge of how intrapreneurs implemented an innovation to address fragmentation of healthcare service delivery, professional isolation and instances of low-value care. This research contributes to a better understanding of the strategic and tactical approaches to implementing intrapreneurial innovations within a public healthcare organization, with learnings that can be adapted by intrapreneurs in other contexts.

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Section: Resultsmentioning

confidence: 99%

Integration intrapreneurship: implementing innovation in a public healthcare organization

2022

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“…Indeed, the Project ECHO model has already been implemented to bridge service gaps in the provision of adequate support for mental health needs in Australia and overseas (e.g. Chand et al, 2014; Moss et al, 2021). Extending such programmes to provide primary and secondary care providers (e.g.…”

Section: Resource Constraints In Scale and Skill Setsmentioning

confidence: 99%

Stemming the tide of mental health problems in young people: Challenges and potential solutions

Eapen

Stylianakis

Scott

et al. 2022

Aust N Z J Psychiatry

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One in five people experience clinically relevant mental health problems before the age of 25 years. Furthermore, in Australia, one in seven children are reported to experience a mental health disorder. Consequently, there has been a steady increase in demand for mental health services for children and young people, and this has been compounded by the COVID-19 pandemic. Unfortunately, currently many children and young people with mental health difficulties are not accessing appropriate and/or timely care, with individuals and families finding it increasingly difficult to access and navigate suitable services. In part, this is related to the fragmented and isolated manner in which child mental health services are operating. To address the current issues in access to appropriate child and adolescent mental health care in Australia, a novel Integrated Continuum of Connect and Care model is proposed to integrate relevant services along a tiered care pathway. The aim of this model is to facilitate timely access to mental health services that meet the specific needs of each child/young person and their family. This model will function within co-located service hubs that integrate health care through a comprehensive assessment followed by a link up to relevant services. The Integrated Continuum of Connect and Care has the potential to pave the way for unifying the fragmented child and youth mental health system in Australia.

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“…The interview participants acknowledged that this evolving pipeline came to fruition following the ECHO® Superhub designation in 2018 (Moss, Nixon, & Newcomb, 2021). This was when the project team was authorized to commence delivering ECHO® Immersion training from 2019 to license and accredit other teams (internal and external organizational teams) to replicate the ECHO model™ independently.…”

Section: Build a Pipeline (Strategy 4)mentioning

confidence: 99%

Integration Intrapreneurship: Implementing Innovation in a Public Healthcare Organisation

Moss

Hartley

Russell

2021

Preprint

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Aim: As global events impact the way organisations operate and innovate in response to regional, workforce and consumer needs, the concept of intrapreneurism is attracting growing interest from policymakers and executives, particularly within the healthcare sector. The aim of this study was to capture the key learnings from the implementation of a telementoring pilot, to understand how intrapreneurship can embed innovation within an established organization to effect more integrated healthcare.Purpose: A qualitative approach was used with a phenomenological lens to explore the key learnings of the Project ECHO® (Extension for Community Healthcare Outcomes) pilot implementation to provide an understanding of what the project team’s strategies and tactics were during the process of embedding a new business innovation. The implementation and piloting of Project ECHO®, a telementoring model, in a large-scale public healthcare organization in Queensland, Australia was investigated as an exemplar of integration intrapreneurship. Findings: Through an inductive approach, this qualitative study found the implementation of the Project ECHO® pilot had specific dimensions and strategies/tactics which were exemplars of intrapreneurism. The organizational context and workforce characteristics described in this study presented new knowledge of how intrapreneurs implemented an innovation to address fragmentation of healthcare service delivery, professional isolation and instances of low-value care. This research contributes to a better understanding of the strategic and tactical approaches to implementing intrapreneurial innovations within a public healthcare organization, with learnings that can be adapted by intrapreneurs in other contexts.

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Implementation of the first Project ECHO Superhub in Australia

Cited by 4 publications

References 0 publications

Integration intrapreneurship: implementing innovation in a public healthcare organization

Integration intrapreneurship: implementing innovation in a public healthcare organization

Stemming the tide of mental health problems in young people: Challenges and potential solutions

Integration Intrapreneurship: Implementing Innovation in a Public Healthcare Organisation

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