Implementation of Smart Manufacturing Maturity Assessment Framework：A Socio-Technical Perspective

Abstract

Smart manufacturing capability maturity assessment has been widely carried out in order to help enterprises to identify the direction and route of smart transformation by stationing in enterprises. However, many maturity models for industrial enterprises can not reflect their industrial realities more accurately. Therefore, the aim of this paper attempts to make the smart manufacturing maturity assessment operational, and implement a specific assessment framework based on an existing general conceptual framework. This implementation involved two top-down approaches that one is socio-technical system as a top-level design of factors, and the other is refining assessment domains based on lifecycle and activity models. Results of this implementation showed a two-dimensional assessment framework instance and collections of definitions for capability maturity levels. To conclude, this implementation may be a reference for work specification of smart manufacturing maturity assessment. Three possible future research in the area was suggested at last.

Industry 4.0 Implementation in Small- and Medium-Sized Enterprises: Recommendations Extracted from a Systematic Literature Review with a Focus on Maturity Models

“…The introduction of Industry 4.0 requires broad support in companies as it changes the strategic direction and entire production environment, using new technologies [11].…”

“…This is the only way to increase resource utilization. According to Yue et al [11], it is not the technology itself that influences performance or benefits, but the optimal interaction of technology, task, and the individual that brings the desired success. This is reinforced by the findings of Palčič et al [78], "that companies have less and less time to learn how to use new technologies, and have to exploit their potential very quickly".…”

“…Strategy and Leadership [17,[35][36][37][38][39][40][41][42][43][44][45][46][47][48] Customer and Product [36,[49][50][51][52][53][54][55] Operations/Processes [10,11,36,39,44,53,[55][56][57][58][59][60][61] Culture/Organization [35,42,[61][62][63][64][65][66][67][68] People/Qualification [42,44,60,61,[69]…”

“…Their analysis incorporated a variety of comprehensive maturity models. Taking a different angle, Yue et al [11] developed a maturity model from a socio-technical perspective, recognizing that a company's performance and benefits depend not only on technology but also on the enablement of individual tasks. Furthermore, Rauch et al [12] expanded their evaluation framework for Industry 4.0 implementation in SMEs.…”