Implementation of Performance Management Systems in Small Medium and Micro Enterprises
Molefi Tshepo Molemi,
Oliver Takawira
Abstract:Purpose: Small Medium and Micro Enterprises (SMMEs) often struggle with performance measurement which can result in a high failure rate. This study aimed to examine the role of owner-managers in understanding performance management, the implementation processes of Performance Management System (PMS), and what challenges associated with applying PMS within SMMEs they faced. SMMEs will greatly benefit from a reliable PMS that can streamline day-to-day operations and facilitate effective decision-making through … Show more
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