“…Patient navigators engaged in a range of activities that can be summarized with the categorization used in Bradford et al, 2007 [5], i.e., accompanying HIV-positive clients to appointments, coordinating their clients’ appointments, providing non-clinical services (e.g., transportation, food, clothing), providing HIV information, referring clients to HIV care or other health services, and relationship building. Five studies [10-12, 15, 20] indicated that the navigators were “peers” (e.g., being PWH and/or having similar sociodemographic characteristics as the clients), 3 studies [8, 19, 23] indicated that the navigators had professional degrees such as nursing or clinical social work, and 3 studies [5, 14, 16] indicated that the navigators had Bachelors’ degrees. In some studies there was no clear boundary between the roles of patient navigators and case managers (e.g., case management was part of the navigator’s duty or the case manager performed patient navigation [11, 13-14, 16-18]), while others had a clear separation of roles between them or reflected the idea that patient navigation and case management are two separate strategies [5, 9-10, 12, 15, 20, 24-25] (Data not shown in the table).…”