Impacts of the spirit of initiative and identification with the organization on IT governance effectiveness perception in public organizations

Abstract

Purpose -The purpose of this paper is to address the process of organizational governance of IT resources, called IT governance (ITG), especially its behavioral approach. The organizational citizenship behavior (OCB) concept was used to understand the relationship between the behavioral dimensions and the perception of ITG effectiveness. The objective of this research is to identify if individuals' behavior contributes to a greater perception of ITG effectiveness in public organizations. This is an exploratory and descriptive research with a quantitative approach. Design/methodology/approach -This was an exploratory and descriptive research with a quantitative approach. A survey with IT teams of public organizations in a Brazilian state was performed, and data were analyzed through partial least squares. A positive and significant relationship between the variables Spirit of Initiative (R 2 ¼ 0.2926) and Identification with the Organization (R 2 ¼ 0.1276), and the perception of ITG effectiveness was found. Findings -Results showed that when OCB levels are higher, ITG is more easily perceived as effective. This occurs because the predisposition to adopt ITG mechanisms increases the changes in the governance process, which are understood as significant by the organization. In addition, it is important to consider the impact of change on individuals, due to ITG adoption. This reinforces that ITG is not just about the IT department, but also refers to its adoption and use throughout the organization as a key resource for the implementation of public policies and for following governmental strategies.Research limitations/implications -The predictive capacity of the proposed relationship model requires a larger number of confirmatory studies. Its application is suggested in other federative units or in private organizations. Commons Attribution (CC BY 4.0) licence. Anyone may reproduce, distribute, translate and create derivative works of this article (for both commercial and non-commercial purposes), subject to full attribution to the original publication and authors. The full terms of this licence may be seen at http://creativecommons.org/licences/by/4.0/legalcode 5 ITG effectiveness perceptionOriginality/value -The paper helps understanding the behavioral effects on the effectiveness of the GTI, since the simple adoption of GTI mechanisms does not guarantee that they are effective in achieving its objective of responding to governmental demands.

The Effect of Organizational Cultures on Relationships between IT Governance and Individual Behavior

“…From a cultural-cognitive perspective, the legitimacy of the ITG Structure arises from an individual's perception of its effectiveness, which creates a reference structure from which other organizations may learn and copy [7,41]. Additionally, from a regulatory perspective, an organization's compliance with rules and regulations serves as evidence of the implementation of ITG mechanisms [26].…”

“…Clarity regarding roles and responsibilities reduces ambiguity and conflicts in individuals' perceptions of their assignments and organizational roles [67]. By defining key roles and responsibilities in the deployment of ITG mechanisms, organizations contribute to supporting individuals involved in ITG, facilitating their understanding of their roles, ensuring the integrity and responsible behaviors required by ITG processes, enhancing the perception of organizational support, and enabling employees to handle work displeasures without complaining [7,68]. This argument leads us to the following hypothesis: H1c: ITG institutionalization positively affects sportsmanship.…”

Identifikasi Domain Enterprise Architecture untuk Grand Design Riau Digital: Ulasan Literatur Sistematis

“…Tata Kelola IT pada pemerintahan dapat dipahami sebagai aspek finansial dan administrasi untuk mengimplementasikan kebijakan publik. Tata Kelola TI bukan diperuntukkan untuk departemen TI saja, melainkan bagaimana adopsi TI dan kegunaannya bagi organisasi [62].…”

Going the Extra Mile: Impact of Individuals’ Behavior on Information Technology Governance

“…Other three papers, after a set of studies in the Brazilian government subnational level, claim that ITG institutionalization exerts a positive effect on behavior since the ITG legitimation process enhances the perception of organizational justice through transparency and equity increase (Wiedenhöft, Luciano, & Macadar, 2016;Wiedenhöft, Luciano, & Pereira, 2019;Wiedenhöft, Luciano, & Porto, 2019). A more recent research showed that when OCB levels are higher, ITG is more easily perceived as effective (Wiedenhöft, Luciano, & Pereira, 2019).…”

“…Therefore, the ITG mechanisms' adoption level can be influenced by a cognitive institutionalization process resultant from a regulatory, normative, or mimetic pressure related to the perceived importance of the ITG mechanisms (Scott, 1995). Consequently, the IT governance mechanisms maturity (ITGMM) can vary depending on the individual behavior, and it is measured by the mechanisms' adoption level and its contribution to reaching the goals while principles are respected (Currie, 2008;Wiedenhöft, Luciano, & Porto, 2019). ITG principles work also as a promoter of strategic alignment (Luna-Reyes, Juiz, Gutierrez-Martinez, Duhamel, 2020).…”