Impacts of online shopping on travel demand: a systematic review

Abstract

The rise of e-commerce has led to substantial changes in personal travel and activities. We systematically reviewed empirical studies on the relationship between online shopping and personal travel behaviour. We synthesised and assessed the evidence for four types of effects on various travel outcomes, including trip frequency, travel distance, trip chaining, mode choice, and time use. In 42 articles reviewed, we found more evidence that online shopping substitutes for shopping travel. Most studies to date have focused on trip frequency but neglected other travel outcomes. Very few studies have considered the modification effect, which has significant implications for travel demand management. In sum, previous studies have not reached a consensus on the dominant effect of online shopping, in part due to the diversity in variable measurements, types of goods, study areas, and analytic methods. A limitation of previous studies is the reliance on cross-sectional surveys, which hinders the distinction between short-and long-term behaviours and between modification, complementarity, and substitution effects. Our study provides an agenda for future research on this topic and discusses policy implications related to land use, behavioural changes, data collection, and modelling for practitioners who wish to incorporate e-commerce in planning for sustainable urban systems.

Factors Affecting the Growth of E-Shopping over the COVID-19 Era in Hanoi, Vietnam

“…The relationship between internet shopping and mobility is a popular topic in the transport science domain. Because shopping is one of the critical purposes of making trips [5][6][7][8][9], online purchasing may be accompanied by a reduction in transport activities, thanks to the significant removal of shopping-related mobility [10][11][12][13]. As a result of receiving considerable attention from multiple disciplines, the subject of online shopping has a massive body of literature [5].…”

“…Sustainability 2021, 13, 9205 2 of 21 One of the primary research areas focusing on online shopping is the modeling of online shopping behaviors. Specifically, prior studies explore factors determining the adoption, the frequency, and the timing of shopping online [10,[14][15][16][17][18][19][20].…”

Modeling Intention-Based Critical Determinants of E-Commerce Utilization: Emerging Business Models and Transformation in the Digital World

“…It appears perfectly reasonable to believe that large acceptance ends up with a large frequency of use and, as a result, larger satisfaction. According to Le et al (2021) , the most powerful generator of self-efficacy influences because the skills acquired through Internet use determine this perception. Recurrent Internet users should be more identity and thus more likely to benefit from E-commerce.…”

Influencing factors of online products decision-making oriented to tourism economy under the guidance of consumer psychology

“…Therefore, understanding the perception attitude, usage habits, and influencing factors of travel consumers toward the Internet Word of Mouth (IWOM) is of great research significance and an important research topic for expanding the application of IWOM in the tourism industry (Huang and Mou, 2021 ). Le et al ( 2022 ) pointed out that the competition in the online travel industry has intensified unprecedentedly, mainly in two aspects. First, the traditional business model is challenged.…”

“…One side is cooperating out of desperation, and the other side is competing. The increasingly tense relationship makes the operation of the online tourism industry chain increasingly difficult (Le et al, 2022 ). It can be concluded from the above research that the current consumption of online travel products has become the main development goal of social tourism, and this goal can also effectively promote the development of the tourism economy and then provide an impetus for social development.…”