Impacts of All-Inclusive Package Tours on Local Enterprises: The Cases of Antalya and Canakkale

Boz, Mustafa

doi:10.1007/978-981-10-7068-6_21

Cited by 1 publication

(1 citation statement)

References 6 publications

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“…As happiness is crucial in motivating hospitality employees to stay in the industry (Sabri et al, 2019), depression nullifies joy and increases burnout, stress and job dissatisfaction (Shani and Pizam, 2009). Because depression is a real struggle for many employees, Boz et al (2016) stated that depression is one of the leading causes of industry turnover in the hospitality field. Thus, we propose that:…”

Section: Depression and Industry Turnover Intentionmentioning

confidence: 99%

“What it do?” The effects of racial code-switching on industry turnover intention

Garlington

Shum

Wong-Padoongpatt

et al. 2023

IJCHM

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Purpose Racial code-switching is an impression management behavior for people to blend into social and professional situations by adhering to norms outside their own. Drawing on the identity threat perspective, this study aims to examine the harmful effects of racial code-switching on employee psychological depression and hospitality industry turnover intentions. Design/methodology/approach The current study used a two-wave time-lagged survey of 286 restaurant frontline employees. Participants were asked to rate their racial code-switching, identity threat and shame in the first survey. Participants reported their depression and industry turnover intention in the second survey one week later. Findings The results showed that employees that engaged in racial code-switching had higher intentions to leave the hospitality industry via the sequential mediating roles of identity threat, shame and depression. Practical implications The findings provide practical implications on how hospitality practitioners can foster employee authenticity and tenure by evaluating impression management strategies. This paper provides a discussion, suggestions and future research directions on how to take sustainable actions toward diversity, equity, inclusion, justice and belonging. Originality/value Although racial code-switching is a common behavioral strategy for whites and people of color, research on racial code-switching in the hospitality industry is limited. This study is among the first to examine racial code-switching’s health and career consequences.

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Section: Depression and Industry Turnover Intentionmentioning

confidence: 99%