Impact of WhatsApp on LIS Professionals

Bajpai, Maneesh Kumar

doi:10.14429/djlit.36.6.10221

Cited by 2 publications

(2 citation statements)

References 5 publications

(3 reference statements)

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“…There are 2 billion students, showing 80% of cellphone students. Bajpai (2016) evaluates that socially knowing the operation of computers is separate from the bricks of information imparting. The emergence of cell phones is supporting performance.…”

Section: Early Studiesmentioning

confidence: 99%

Factors Explaining Participation and Motivating Issues Affecting Students’ usage of WhatsApp at Adi Chunachangiri University (ACU), Karnataka, India

K.N.,

B.K.

2023

IJIS

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This study focused on WhatsApp usage among Adi Chunachangiri University (ACU) students in Karnataka, India. The objective was to determine the level of WhatsApp usage among the students. Investigation questions are drawn up to guide the study. Three thousand five hundred registered students followed the study investigation design in the Adi Chunachangiri University (ACU) Library. The sample size of 400 was nominated through a random sampling technique. A more significant number of the users reflected on the positive effects of 'It keeps my interaction private and personal', and the maximum number of users said 'strongly agree', scoring 204(51%). Necessary statistical techniques and methods will be used to analyze the research data. After completion of the analysis, the findings will be drawn and presented as a report.

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Section: Early Studiesmentioning

confidence: 99%

Factors Explaining Participation and Motivating Issues Affecting Students’ usage of WhatsApp at Adi Chunachangiri University (ACU), Karnataka, India

K.N.,

B.K.

2023

IJIS

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“…However, the utility of WhatsApp is contingent on users' intentions, whether constructive or destructive (Kumar, 2015). Existing research has examined the advantages and disadvantages of using WhatsApp for internal communication in business.…”

Section: Introductionmentioning

confidence: 99%

WhatsApp as a Tool for Customer Relationship Management in Education: Opportunities, Challenges, and Future Directions

Williams

2023

Preprint

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The rapid expansion of social media and instant messaging applications, such as WhatsApp, has transformed how individuals and organizations communicate and engage. This think piece explores the potential of integrating WhatsApp as a customer relationship management (w-CRM) tool within the education sector to foster and sustain long-term relationships among students, teaching staff, and non-teaching staff. By leveraging real-time features and the widespread use of WhatsApp, educational institutions can create a more interactive and dynamic learning environment, benefiting all stakeholders involved. The literature highlights the importance of establishing clear frameworks for mutual engagement and interaction and the potential of w-CRM to improve communication between students' families and educational institutions. There are potential risks associated with the pervasive use of WhatsApp, and call for future research to explore strategies for mitigating these risks while maximizing the benefits of w-CRM in the education sector. Longitudinal studies are recommended to evaluate the long-term impact of w-CRM on stakeholder relationships, student outcomes, and overall institutional performance.

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Impact of WhatsApp on LIS Professionals

Cited by 2 publications

References 5 publications

Factors Explaining Participation and Motivating Issues Affecting Students’ usage of WhatsApp at Adi Chunachangiri University (ACU), Karnataka, India

Factors Explaining Participation and Motivating Issues Affecting Students’ usage of WhatsApp at Adi Chunachangiri University (ACU), Karnataka, India

WhatsApp as a Tool for Customer Relationship Management in Education: Opportunities, Challenges, and Future Directions

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