Impact of WeChat‐based 'three good things' on turnover intention and coping style in burnout nurses

Abstract

Turnover intention is broadly considered as a person's intention to leave their current job and find another, followed through by resigning (Bedeian & Armenakis, 1981). As a description of one's desire to withdraw from an organisation, turnover intention strongly correlates with burnout (Choi & Lee, 2017). Helnen et al. (2013) conducted a multicountry, multicentre, cross-sectional study in which 23,159 nurses from 10 European countries completed anonymous questionnaires. They found that 5%-17% of nurses intended to leave and burnout was a significant risk factor for turnover intention. Moloney, Box all, Parsons, and Cheung (2018) investigated 2,876 registered nurses from New Zealand and found that burnout had a significant effect on intention to leave through lower engagement. Jiang et al. (2017) investigated 1,137 Chinese nurses and found a strong direct association between burnout and turnover intention.

Stressors, coping strategies and intention to leave the nursing profession: A cross‐sectional nationwide study in China

“…Stress‐coping strategies are behavioural approaches taken by individuals to deal with stress through modulating their physiology and emotion and reducing discomfort (Brambila‐Tapia et al, 2022; Deklava et al, 2014; Guo et al, 2020). Prior findings showed that nurses adopt various coping strategies when suffering from occupational stress (Hasan et al, 2018; Kim & Kim, 2020).…”

The relationships between burnout, general wellbeing, and psychological detachment with turnover intention in Chinese nurses: a cross-sectional study

“…Additionally, this study's findings revealed that nurses' turnover intentions were positively correlated with burnout; the higher the degree of burnout was, the more likely they were to leave, similar to the results of existing studies ( 70 , 71 ). Therefore, managers should monitor nurses' physical and emotional symptoms and establish emotional and social support networks ( 72 ), such as the Three Good Things based on WeChat ( 73 ), to improve nurses' psychological wellbeing and thus stabilize the nursing workforce.…”

Dispositional Mindfulness and Post-traumatic Stress Symptoms in Emergency Nurses: Multiple Mediating Roles of Coping Styles and Emotional Exhaustion

“…Such evidence indicated that sufficient attention should be given to younger nurses who frequently work night shifts and have less supervisory support. Scientific scheduling system, a harmonious organizational atmosphere, rational allocation of human resources, and programs that have been confirmed to improve emotion regulation and coping capacity, such as coping skills, training, and regular psychological guidance, should also be considered by organizations ( Medisauskaite and Kamau, 2019 ; Guo et al, 2020 ).…”