Impact of virtual atmospherics and functional qualities on the online gambler's experience

Abarbanel, Brett; Bernhard, Bo J.; Singh, A. K.; Lucas, Anthony F.

doi:10.1080/0144929x.2015.1046930

Cited by 18 publications

(10 citation statements)

References 54 publications

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“…As a result of the development of information technology and the growing number of website users, a lot of studies have transformed their focus from the physical environment (servicescape) to the online environment, which is used in different terms such as "e-escape (Koering, 2003)," "online servicescape (Harris & Goode, 2010;Kühn et al, 2019)," "virtual atmospherics (Abarbanel et al, 2015)," "digital servicescape (Ballantyne & Nilsson, 2017)," and "e-servicescape" (Hopkins et al, 2009;Lai et al, 2014;Lee & Jeong, 2012;Tankovic & Benazic, 2018;Teng et al, 2018;Wu et al, 2018).…”

Section: E-servicescapementioning

confidence: 99%

The Effect of E-Servicescape, Website Trust and Perceived Value on Consumer Online Booking Intentions: The Moderating Role of Online Booking Experience

Amer¹

2021

IBR

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Nowadays, there has been a rapid growth in the number of online users, which only indicates that technology is becoming even more popular. Therefore, maintaining an effective website has become essential for businesses to gain a competitive advantage. Nevertheless, the understanding of e-servicescape attributes remains unclear, especially in the tourism and hospitality sector. Therefore, this study aims to explore how the e-servicescape of a third-party website affects consumers’ behavior by developing a research model. A structural equation model was utilized to test the conceptual model. The findings suggest that both aesthetic appeal and layout & functionality can affect website trust and perceived value. Financial security affects perceived value but does not affect website trust. Both website trust and perceived value can affect online booking intentions. Furthermore, high-experienced consumers tend to have higher website trust and perceived value than less-experienced ones. Our findings provide managers with new guidance on designing and developing effective third-party websites.

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Section: E-servicescapementioning

confidence: 99%

The Effect of E-Servicescape, Website Trust and Perceived Value on Consumer Online Booking Intentions: The Moderating Role of Online Booking Experience

Amer¹

2021

IBR

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“…An organism's cognitive state describes the activity in its mind relating to 'acquisition, processing, retention, and retrieval of information' as provided on a gambling device screen (Eroglu et al, 2001). Abarbanel et al (2015) conducted research to test a structural model of S-O-R, it was suggested that the atmospheric cues of an online casino, and the various functional qualities that influence both cognitive responses and the individual's affective responses, tended to impact on the intentions of consumers' behaviour in general. It was shown that there was a significant role played by functional qualities and atmospherics in the production of positive behaviours demonstrated by online gamblers, where it is crucial for an online gambling website to critically assess personalisation aspects to promote user satisfaction.…”

Section: Atmospherics and Cognitive Statementioning

confidence: 99%

“…The importance of this study stems from the following: first, there have been numerous previous studies within the context of e-retail products, such as fashion brands (Kim et al, 2015;Oueldoubey et al, 2015), three dimensions (3D) using apparel products (Algharabat, 2016;Algharabat and Shatnawi, 2014;Wu et al, 2013), electronic goods and 3D laptops Dennis, 2010a, 2010b;Algharabat, 2014aAlgharabat, , 2014bAlgharabat, , 2014cAlgharabat et al, 2017;McKinney, 2004;Papagiannidis et al, 2013;Algharabat and Zamil, 2013) and online casinos (Abarbanel et al, 2015). However, little research within tourism website evaluation exists (Law et al, 2010) particularly for the interactive aspect related to visitor virtual centres.…”

Section: Introductionmentioning

confidence: 99%

Investigating the impact of atmospherics and online flow cues on visiting intentions: the case of Jordan' virtual tourist centre

Shatnawi

Ashour

Kakeesh

2020

IJEMR

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Using the stimulus-organism-response (S-O-R) framework, this study aims to investigate the impact of atmospherics and online flow cues of Jordan virtual tourist centre on visitors' affective and cognitive states, which are assumed to affect their visiting intentions. This is based on the fact that more tourists are getting information directly via the internet to direct their choices of tourism destinations. In order to test our proposed model, an online survey was launched via different social networking means directed towards a convenience sample of non-Jordanians using a snowball technique. Non-Jordanians respondents who agreed to participate in the survey were asked to browse Jordan virtual tourist centre and to live a virtual experience before answering related questions measuring targeted constructs. Analysis of the results supports the research model and shows that both atmospherics and online flow cues experienced by visitors, impact positively their affective and cognitive states, which in turn impact their visit intentions. Affective and cognitive states were impacted upon by atmospherics more than online flow; however, affective state tends to explain more variations in visiting intentions vis-à-vis virtual centres. Implications and recommendations are discussed to develop robust tourist centres capable of attracting tourists' visiting intentions.

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“…Regarding the gambling mode, high event frequency, intermittent sizes of rewards, and fast play seem to lead to higher severity [5]. Regarding the environment, some of the most problematic factors are accessibility, high immersive ambiance, the ability to obtain additional money, easy access to multiple gambling activities, and the possibility to continue playing without interruptions [6][7][8].…”

Section: Introductionmentioning

confidence: 99%

Preferences on Online Gambling Activities among Adolescents: A Review

Bueso¹,

Santamaría²,

Fernandez³

et al. 2021

JPsychiatryMentalDisord

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The accessibility and availability of a variety of online gambling for adolescents is a public concern. In the current literature, it remains unclear in which activities the greatest prevalence occurs. Moreover, it is well-known that different types of gambling activities carry different levels of risk just as have distinct socioeconomic, and mental health-related consequences. The main aim of this study is to systematically review the current literature in order to explore the prevalence of different types of online gambling activities reported by adolescents and their relationship with other reported variables when available. It will be conducted following the Preferred Reporting Items for Systematic Reviews and Meta-Analyses-P 2015 statement for systematic review and metaanalysis protocols. An electronic literature search will be conducted using the following databases: PubMed, PsychINFO, ScienceDirect, Web of Science, and Google Scholar using search keywords and logic as follows: “(Internet OR online) gambling AND (adolescents OR young people)”. Additionally, further articles will be identified through searching the citations in the literature selected. The overall percentage of online gamblers and the percentage of online gamblers for each type of gambling activity were identified or calculated. Seven-teen articles met the eligibility criteria. The included studies comprised 15 crosssectional and two longitudinal designs. Most of the research was conducted in Europe. The online gambling modalities detected were sports bets, card games, gambling machines, casino games lottery games, scratch tickets, bingo, gambling in social networking, stock market investment, and mahjong. Only two studies provided associations between a specific online gambling activity and socioeconomic and mental health associations, founding involvement in online sports betting and in online casino game is a risk factor to the development of disordered gambling. A consensus on the evaluation method of the problem and updated questionnaires collecting information regarding the new online betting modalities are critical.

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Impact of virtual atmospherics and functional qualities on the online gambler's experience

Cited by 18 publications

References 54 publications

The Effect of E-Servicescape, Website Trust and Perceived Value on Consumer Online Booking Intentions: The Moderating Role of Online Booking Experience

The Effect of E-Servicescape, Website Trust and Perceived Value on Consumer Online Booking Intentions: The Moderating Role of Online Booking Experience

Investigating the impact of atmospherics and online flow cues on visiting intentions: the case of Jordan' virtual tourist centre

Preferences on Online Gambling Activities among Adolescents: A Review

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